Documentation as code: Part 1: A Linting How To - What, Why, and How? - Tag1 TeamTalk #027.1

Tag1 Team Talks | The Tag1 Consulting Podcast

Tag1 Team Talks | The Tag1 Consulting Podcast

24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

5 years ago 12:42

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PART 1 - WHAT IS IT, WHY USE IT, HOW DOES IT WORK?

Documentation is a critical part of any customer-facing product or service. Without it, your customers need hand holding, your support staff struggles to help your users, and your company spends money on unhappy customers instead of creating new products.

One of the biggest challenges is creating quality documentation. Treating your documentation as part of your product leads the entire production team towards thinking of users first. Treating your documentation as part of your code lowers the barriers for your development teams to contribute.

In this talk, Michael Meyers (Managing Editor at Tag1) and Lynette Miles (Principal Technical Writer at Tag1) dig into what it means to treat your docs like code, and how it can help your teams’ workflows. We’ll also talk about linting - and why it can matter just as much for your writers as it does for your developers, and how a docs-as-code methodology can speed up contributions from everyone working on a product.

122 episodes

#Open Source

Documentation as code: Part 1: A Linting How To - What, Why, and How? - Tag1 TeamTalk #027.1

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published 5 years ago

MP3•Episode home

PART 1 - WHAT IS IT, WHY USE IT, HOW DOES IT WORK?

122 episodes

#Open Source

All episodes

Tag1 Team Talks | The Tag1 Consulting Podcast

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