))
Adam C. Jarvis – Putting the customer front and center
Manage episode 298738194 series 2964082
Content provided by John Bernard. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Bernard or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Adam C. Jarvis, Deputy Director of Governor Bill Lee’s Office of Customer Focused Government, is passionate about the inspiration that comes from being focused on seeing citizens who receive services from the state as customers. His job is to help bring that thinking to state government employees delivering the best possible service at the lowest possible cost. This has driven more services online including building an app for phones called “My Tennessee” where citizens can go to do what they need to do to work with the state. Learn more about the MasterClass.
37 episodes
Share
