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Stop Chasing Leads: Grow with Client Experience

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Manage episode 479778026 series 3397756
Content provided by Shay Wheat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Shay Wheat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Tired of constantly chasing leads to grow your business? Discover how to scale sustainably by transforming your client experience into a powerful engine for retention, loyalty, and long-term growth.

In this episode of Creating Powerful Impact, I’m joined by Michael Graham Walker—Strategic Advisor to elite entrepreneurs and bestselling author of The Exceptional Experience. Mike reveals how to design loyalty systems that not only keep clients engaged but turn them into your best marketers.

We dive into:



  • Why clients stay for vision, not just results



  • How to eliminate buyer’s remorse with simple touchpoints



  • Using events to anchor retention and advocacy



  • The overlooked connection between client services and sales growth



If you're ready to stop competing on price and start building a business clients never want to leave, this is a must-listen.

About Michael Graham Walker:

Strategic Advisor, speaker, and author helping entrepreneurs turn big ideas into operational success through systems thinking and client experience architecture.

📚 Find Mike’s books on Amazon: The Exceptional Experience & The Systems-Thinking Visionary

📩 Contact: [email protected] | @MichaelGrahamWalker

If you enjoyed this episode, be sure to follow, leave a review, and share it with a fellow entrepreneur ready to grow with ease.

  continue reading

162 episodes

Artwork
iconShare
 
Manage episode 479778026 series 3397756
Content provided by Shay Wheat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Shay Wheat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Tired of constantly chasing leads to grow your business? Discover how to scale sustainably by transforming your client experience into a powerful engine for retention, loyalty, and long-term growth.

In this episode of Creating Powerful Impact, I’m joined by Michael Graham Walker—Strategic Advisor to elite entrepreneurs and bestselling author of The Exceptional Experience. Mike reveals how to design loyalty systems that not only keep clients engaged but turn them into your best marketers.

We dive into:



  • Why clients stay for vision, not just results



  • How to eliminate buyer’s remorse with simple touchpoints



  • Using events to anchor retention and advocacy



  • The overlooked connection between client services and sales growth



If you're ready to stop competing on price and start building a business clients never want to leave, this is a must-listen.

About Michael Graham Walker:

Strategic Advisor, speaker, and author helping entrepreneurs turn big ideas into operational success through systems thinking and client experience architecture.

📚 Find Mike’s books on Amazon: The Exceptional Experience & The Systems-Thinking Visionary

📩 Contact: [email protected] | @MichaelGrahamWalker

If you enjoyed this episode, be sure to follow, leave a review, and share it with a fellow entrepreneur ready to grow with ease.

  continue reading

162 episodes

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