Ep 120 - Why People React The Way They Do (And What to Do About It)
Manage episode 468167300 series 3404963
In this episode, we explore why people react strongly in workplace situations and what you can do about it. Through a real coaching example, we unpack the science behind emotional responses at work and share practical strategies for managing both your own reactions and those of others.
Whether you're dealing with a challenging boss or leading a team through change, this episode gives you tools to better understand and handle workplace reactions.
Key points from this episode
- The hidden drivers behind unexpected emotional responses at work
- How to decode reactions that seem disproportionate or surprising
- Understanding the five key needs that influence workplace behavior
- Practical strategies for managing reactions in yourself and others
- Tips for creating win-win solutions in challenging situations
00:00 Introduction and overview
01:00 Real coaching scenario exploring workplace reactions
04:00 Framework for understanding workplace reactions
09:00 Practical application and examples
12:00 Steps for managing reactions effectively
14:00 Remote work example and implications
16:00 Signs of unmet needs in teams
18:00 Case study resolution and key takeaways
Useful Links
Join The Catalyst Career Club for 50k+ Leaders
Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/
Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/
Interested in working with us?
Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
Mentioned in this episode:
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129 episodes