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Episode 31: Brian's Summer Soapbox: Working with your IT Department

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Manage episode 371584119 series 3417710
Content provided by Elkhart Professional Development. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Elkhart Professional Development or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Have you ever felt frustrated with another department, in particular, your IT department? That relationship can cause friction, especially if you're in edtech and running into roadblocks. Today, Brian shares some ideas on how to work better with your IT department.
Timestamps
0:00 Intro
2:13 Tip 1: Get to know your technicians
3:25 Tip 2: Ask follow up questions

  • Use non-confrontational language: "Please help me understand...", "Can you explain why...?"

4:28 Tip 3: Be as specific and detailed as possible when asking for help

  continue reading

33 episodes

Artwork
iconShare
 
Manage episode 371584119 series 3417710
Content provided by Elkhart Professional Development. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Elkhart Professional Development or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Have you ever felt frustrated with another department, in particular, your IT department? That relationship can cause friction, especially if you're in edtech and running into roadblocks. Today, Brian shares some ideas on how to work better with your IT department.
Timestamps
0:00 Intro
2:13 Tip 1: Get to know your technicians
3:25 Tip 2: Ask follow up questions

  • Use non-confrontational language: "Please help me understand...", "Can you explain why...?"

4:28 Tip 3: Be as specific and detailed as possible when asking for help

  continue reading

33 episodes

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