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Episode 17: George Dfouni - Why Effective Communication is Key to Successful Hospitality Management
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George Dfouni’s approach to hospitality management centers around the idea that communication is the backbone of every successful hotel or resort. From interacting with guests to coordinating behind-the-scenes operations, strong communication ensures consistency, quality, and satisfaction. By investing in communication skills and fostering a culture of openness and clarity, hospitality leaders can build stronger teams, improve service delivery, and ultimately elevate the guest experience.
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