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Beyond the Bottom Line: Building a People-First Business with Alex and Jessica Rosario-Fortis
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🎙️ Join us for an inspiring conversation with Alex and Jessica Fortis, owners of Exclusive Cleaning Services in Orlando! This dynamic husband-and-wife team shares their journey from corporate careers to building a thriving commercial cleaning business that truly puts people first.
Alex and Jessica's story is a masterclass in how to transition thoughtfully from the corporate world to entrepreneurship. Starting as a side hustle in 2018, they've grown to a team of 31 employees, all while maintaining their commitment to excellence and genuine care for their people.
What we love most about their approach is how they've created a culture of growth and development. From their robust six-step training program to Alex's heartfelt commitment to providing opportunities for others, you'll hear how they're redefining what it means to be not just business owners, but true leaders who lift others up.
Highlights include:
- How they made the leap from corporate careers (Alex in construction, Jessica in banking)
- Their unique approach to dividing responsibilities as a couple in business
- The power of understanding your role as a visionary or integrator
- Their faith-based approach to business growth
- How they've built systematic processes while keeping heart at the center
- Their exciting new venture: the "Married to the Hustle" podcast
Whether you're running a family business, thinking of starting one, or just love seeing how great leadership can transform lives, this episode is packed with insights and inspiration. Don't miss Alex and Jessica's powerful message about building a business that serves both its clients and its team members with excellence!
Visit them at: ExclusiveCleaningSvcs.com
Check out Jessica's coaching at: jessrosario.com
Listen to their podcast: Married to the Hustle
00:00 Welcome to Celebrating Small Family Businesses
00:23 From New York to Florida: The Journey Begins
01:41 Starting Exclusive Cleaning Services
02:07 Jessica's Banking Background and Transition
03:55 Navigating the Janitorial Industry
05:52 Roles and Responsibilities in the Business
07:51 Vision and Strategy: Working Together
17:27 Challenges and Growth
21:51 Vision and Execution: Who Holds the Vision?
24:25 Training and SOPs: Building a Skilled Team
28:10 Hiring Process: Finding the Right Fit
29:32 Lessons Learned: Working Together
34:12 Challenges of Building a Business
35:43 Future Plans: Vision for Growth
38:03 Podcast and Mentorship: Married to the Hustle
39:31 Conclusion and Farewell
#FamilyBusiness #Entrepreneurship #SmallBusiness #Leadership #BusinessGrowth #CouplesInBusiness
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