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Smart Booking, Happy Elephants: The Tech Behind a Thai Sanctuary’s Success
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What happens when a growing ethical elephant sanctuary in Thailand upgrades to a smarter reservation system? In this episode, Rebekah sits down with Vincent, General Manager of Phuket Elephant Sanctuary, to explore how FareHarbor helped them streamline operations, improve guest experience, and scale sustainably.
Vincent shares the sanctuary’s growth story, including how they survived the pandemic, embraced ethical tourism practices, and now manage up to 300 guests per day—all while protecting their elephants and educating travelers.
We also dive into: - The launch of FareHarbor in Thailand - The benefits of mobile-first booking -Pivoting your business when things go awry - How FareHarbor’s tools and support helped Vincent’s team scale, automate, and thrive. - What ethical tourism is, especially when it comes to caring for animals
Whether you're researching reservation software or already scaling your tourism business, this episode is a great look at how the right tech partner can power thoughtful, impactful growth.
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