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From Adventure Travel to Hotel Management: Amanda Arling's Journey in Hospitality
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From Adventure Travel to Hotel Management: Amanda Arling's Journey in Hospitality
In this episode of The Hospitality Mentor Podcast, host Steve Turk interviews Amanda Arling, the president of The Whalers Inn in Mystic, Connecticut. Amanda shares her unique career path from studying microbiology to working in adventure travel for the company Back Roads. She discusses how her love for travel and culture eventually led her to a management role in the hospitality industry. Amanda highlights the importance of relationship building, both in creating guest experiences and mentoring her team. She also shares insights into the challenges and successes of opening a fine dining, sustainable seafood restaurant during the pandemic. Listeners will get valuable tips on hospitality management, creating memorable guest experiences, and the importance of community engagement.
00:00 Introduction to The Hospitality Mentor Podcast
00:31 Meet Amanda Arling: President of The Whalers Inn
01:49 Amanda's Journey into Hospitality
02:33 From Adventure Travel to Boutique Hotel Management
07:00 Transitioning to The Whalers Inn
15:22 Building a Team and Mentoring Future Leaders
19:27 Creating Unique Guest Experiences
26:46 Challenges and Successes in the Restaurant Industry
30:34 Final Thoughts and Advice for Aspiring Hospitality Professionals
31:27 Closing Remarks and Sponsor Message
159 episodes
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