What to Say to Gatekeepers to Get Transferred 90% of the Time
Manage episode 490873751 series 3598940
Does the thought of navigating gatekeepers make your stomach turn? Most reps fear them and it shows in their tone, tactics, and talk tracks.
Michael Pedone, who spent years getting rejected by gatekeepers until he discovered a simple approach that flipped his success rate to 90%. It focuses on what gatekeepers actually need, delivered with the right words, speed, and tone.
Walk away with a clear, repeatable talk track you can try on your next call and a better understanding of how to turn gatekeepers into allies.
You'll Learn:
- What to say (and how to say it) to get through
- Michael’s exact phrasing that gets 90% of calls passed through
- Why resistance happens instantly (and how to prevent it)
The Speakers:
James Buckley and Michael Pedone
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500 episodes