The Power of Being Understood

The Legacy Lounge

Have you ever been certain that you communicated something clearly, only to realize later that no one truly understood your message? In this episode of Legacy Lounge, host Brin'na Rollins-Williams shares a pivotal leadership lesson from her time managing multiple Target stores. She unpacks the difference between being heard and being understood and how this distinction can make or break team execution.

Brin'na reveals how a wake-up call from a direct report changed her leadership approach forever. She emphasizes the importance of humility, self-awareness, and adaptability in leadership and offers practical strategies for ensuring your message is received the way you intend.

Key Takeaways:

✔️ Being heard is not the same as being understood – and why that matters in leadership.

✔️ The power of self-awareness – If 70% of your team is missing the mark, is the problem them—or your message?

✔️ Choosing your attitude – Every interaction is an opportunity to set the tone as a leader.

✔️ Creating an open environment – True leadership is about making it safe for your team to provide honest feedback.

✔️ Reflection questions:

• Are you being heard, or are you being understood?

• How do your team members filter your instructions through their own experiences?

• Are you humble enough to pause, listen, and adjust when needed?

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Connect With Us:

Instagram: @brinna.rw

Website: https://www.legacyfulfilled.com/

Email: [email protected]