5 Ways Your Mindset Shapes How You Lead and Improve Quality
Manage episode 493669727 series 3619112
When a service is under pressure, the first thing people look at is the action plan.
But in my experience, the real starting point is often overlooked:
š Mindset.
In this weekās newsletter, Iām sharing the 5 mindset shifts every Registered Manager needs to lead real, lasting quality improvement, especially when the pressure is on.
17 episodes