How to legally protect your wellness business online — contracts, refunds & scaling safely with Lucy Legal

Scaling Wellness

In this episode of Scaling Wellness, I’m joined by the incredible Lucy Wheeler (better known as Lucy Legal) to unpack everything wellness entrepreneurs need to know about legally protecting their business online.

If you’re creating a digital product like a course or membership, or you're coaching, teaching, or leading wellness sessions in person or online, this conversation is a must-listen.

Lucy is a former city lawyer turned legal entrepreneur, and she brings a unique perspective as someone with deep roots in the fitness industry herself. She now runs a successful legal template shop and membership designed specifically for online business owners and service providers.

Together, we cover:

• ✅ What every wellness business needs legally before launching a course or membership
• 🔐 Why terms & conditions and privacy policies aren’t optional, and how to get them right
• 🚫 The biggest legal mistakes wellness entrepreneurs make when moving online
• 📄 How to handle waivers, disclaimers, and risk in pre-recorded fitness content
• 🌍 What to know about working with international clients — and why it shouldn’t hold you back
• 🔎 When and why to trademark your program or brand
• 💡 Why legal protection gives you the confidence to scale with ease

Plus, Lucy shares her fascinating journey from corporate law to becoming an early fitness influencer, and how that led her to build a community-focused legal brand that supports thousands of entrepreneurs.

Whether you’re feeling overwhelmed by the legal to-do list or unsure what applies to your business, this episode will bring clarity, confidence, and practical next steps.

🔗 Resources & Links Mentioned

• Get Lucy’s Free Legal Checklist: lucylegal.co.uk/checklist
• Follow Lucy on Instagram: @lucylegal
• Explore Lucy’s Template Shop & Membership: lucylegal.co.uk

More about Lucy

The legal side of running a business can sometimes feel a little overwhelming, boring and expensive!! It can be difficult to know where to start, but it doesn't have to be. UK based solicitor, Lucy Wheeler, founder of the fastest growing legal templates company in the UK, Lucy Legal, has made inaccessible legal jargon easy to understand and complicated legal concepts straightforward, and sometimes even fun!

Via the only legal website you'll find which is branded pink, Lucy Legal provides template legal contracts and policies to entrepreneurs and small business owners. Lucy has experience working with businesses from start-ups to those with 7 figure turnover and regularly supports entrepreneurs to get the contractual documents and brand protection they need to get paid, avoid getting sued and grow and scale successfully.

🌿 Want support building your own online wellness product?

• Digital Course Creator
• Scaling Wellness Accelerator
• Join my free workshop – From Local Expert to Global Authority

👉 Don’t forget to follow the Scaling Wellness podcast for more practical tips to build, grow, and legally protect your wellness business online.