Jen McKee Hosts Carrie Kelsch on Building a Multimillion Dollar Garage Door Empire
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In this episode of the Kee to Growth Podcast, host Jen McKee sits down with Carrie Kelsch, founder of A Plus Garage Doors, to delve into Carrie's entrepreneurial journey. As a single mother and mortgage broker, Carrie transitioned into the garage door industry by founding her own company in 2005. From the challenges of starting from scratch to the exciting growth her business has experienced, Carrie shares candid details of her path to success. This conversation is an inspiration for entrepreneurs, highlighting the importance of adaptability and innovation in any business.
Carrie discusses her initial hesitation to dive into the garage door industry and how she eventually embraced her entrepreneurial spirit to create a company that prioritizes customer satisfaction and service excellence. She shares how she gradually moved from being a mortgage broker to a full-time entrepreneur, overcoming the hurdles of managing finance, operations, and marketing. Her story emphasizes the importance of tracking marketing efforts and how transitioning from traditional phone books to embracing SEO and internet marketing was pivotal in her business's growth.
The episode also covers the significance of creating a strong brand identity and employing effective marketing strategies. Carrie explains how her company navigated various marketing channels over the years, constantly adapting to evolving technologies and consumer behaviors. She highlights the value of casting a wide net in marketing efforts to ensure business sustainability and growth, emphasizing the importance of not relying solely on one source for leads.
Towards the end of the conversation, Carrie talks about the role of company culture in business success and how she has cultivated a positive work environment that supports growth and customer satisfaction. She shares insights on the challenges and rewards of maintaining a healthy team dynamic and the importance of aligning the team with the company's vision.
00:30 Carrie's introduction and the founding of A Plus Garage Doors
01:13 Carrie's decision to enter the garage door industry
02:46 Starting the company and early challenges
05:30 Transition from mortgage broker to full-time entrepreneur
06:36 Implementation of tracking marketing efforts
09:14 Moving the business out of the home and scaling
11:05 Growth strategies and the importance of continuing education
13:57 Marketing tactics and the evolving landscape
17:48 Importance of brand identity and establishing a showroom
Meet Your Host: Jen McKee Jen McKee is the founder of Kee Hart Marketing & Events, specializing in award-winning social media strategies for trade services. With expertise in content creation and personal branding, she helps businesses forge authentic connections with their audiences. As the host of the "Kee to Growth" podcast, Jen simplifies marketing strategies and empowers businesses to thrive. Tune in for actionable insights and inspiring stories to elevate your brand!
Connect with Jen on Facebook: https://www.facebook.com/jennifer.hartman.73/ or LinkedIn: https://www.linkedin.com/in/jen-mckee-72114824/
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The Kee to Growth Podcast is Powered by: Kee Hart Marketing, the social media company for the trades. Learn more at www.keehartmarketing.com
This episode was produced and brought to you by the Skilled Trades Syndicate @ServiceBusinessMasteryPodcast
https://www.servicebusinessmastery.com/
25 episodes