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Every Lost Lead Is a Lesson [013]
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Want to improve your intake numbers? Start with the people who said “no”.
In this episode, Gary Falkowitz breaks down the five most common reasons law firms lose leads—and how to turn that data into insight, training, and wins.
You’ll learn:
🔹How to identify what’s really breaking your process
🔹What patterns exist across missed opportunities
🔹Why your CRM should flag leads for review
🔹How to use losses as leverage to grow
Biggest Insight:
You’re not losing clients because you’re bad at intake.
You’re losing them because you’re not learning from the ones you lost.
🎧 Listen to the full episode and start turning losses into your firm’s biggest growth opportunity.
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Website: intakeplaybook.com
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Read Gary's Book - The Complete Guide to Law Firm Intake: Powerful Strategies To Maximize Retention and Increase Revenue.
Join The Intake Masterclass - The only continuing legal education membership for legal professionals who want to go beyond the basics and master elite-level intake strategies. Get direct access to Gary Falkowitz, The Legal Intake Authority, and learn how to turn more calls into signed cases with cutting-edge techniques and expert coaching.
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