10 - Dialing Into Success: How One Family Turned A Call Center Into A Legacy With Costa Rica’s Call Center's Richard Blank Growing Up B2B podcast

31:48

In this episode of Growing Up B2B, Ed Delia interviews the President of Sheldon Gross Realty, Marcy Gross. Marcy shares her journey from initially avoiding the family business to embracing a leadership role in commercial real estate. She discusses the evolving work culture, the importance of technology and customer service, and the challenges of managing a family business. Marcy emphasizes the value of communication, mentorship, and networking. She reflects on her relationship with her father and offers advice for those considering joining a family business. Learn more about Marcy's work HERE . Connect with Marcy on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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13 - Legacy and Leadership: Lessons from a Third-Generation Beauty Industry CEO with Lady Burd Cosmetics' Samantha Burd 37:29

7 days ago37:29

37:29

In this episode of Growing Up B2B, Ed Delia interviews the Co-Owner of Lady Burd Cosmetics, Samantha Burd. Samantha shares her unique journey growing up in the family business, founded by her grandmother, Roberta Byrd, in 1972. She reflects on her childhood experiences, the influence of her grandmother, and the lessons learned about business and life. Samantha discusses the pressures of taking over the family business, her career at Deloitte, and her decision to return to Lady Burd Cosmetics. She emphasizes the importance of humility, mentorship, and modernizing the brand while honoring its legacy. Learn more about Samantha's work HERE . Connect with Samantha on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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12 - The Family Business Tightrope: Balancing Tradition and Innovation with Sesame AI's Maya 22:21

12 days ago22:21

22:21

In this episode of Growing Up B2B, Ed Delia interviews the AI -powered character of Sesame AI, Maya. Maya explores the unique challenges and opportunities faced by family-owned businesses, particularly during generational transitions. Maya highlights the importance of balancing tradition with innovation, open communication, and core values. She also discusses effective succession planning and the role of AI in enhancing customer interactions. The episode provides valuable insights for family businesses to thrive by leveraging their unique strengths and adapting to the evolving business landscape. Learn more about Maya's work HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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11 - Balancing Tradition and Innovation: A CEO’s Perspective on Family Business Dynamics with The Knotts Company's Mark Howe 26:19

14 days ago26:19

26:19

In this episode of Growing Up B2B, Ed Delia interviews the President of The Knotts Company, Mark Howe. Mark, a second-generation leader, recounts his lifelong involvement in the family business, from childhood memories of accompanying his father to work to his education in mechanical engineering. He discusses the challenges and lessons of transitioning into leadership, emphasizing the importance of understanding various roles, valuing employees, and adapting to technological advancements. Mark also highlights the significance of mentorship, the unique dynamics of family businesses, and his vision for the company's future in automation and AI. Learn more about Mark's work HERE . Connect with Mark on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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10 - Dialing Into Success: How One Family Turned a Call Center into a Legacy with Costa Rica’s Call Center's Richard Blank 39:49

19 days ago39:49

39:49

In this episode of Growing Up B2B, Ed Delia interviews the President and CEO of Costa Rica’s Call Center, Richard Blank. Richard shares his entrepreneurial journey, starting his call center during the 2008 recession, and the influence of his family's entrepreneurial background. He discusses the dynamics of working with family, including his wife and nephew, and the importance of open communication and respect. Richard also explores the future of the call center industry amidst technological advancements and offers advice for couples in business. Learn more about Richard's work HERE . Connect with Richard on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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9 - Preparing for the Big Exit: Insights for Family-Owned Business Transitions with PMCF Investment Banking's John Hart 33:36

21 days ago33:36

33:36

In this episode of Growing Up B2B, Ed Delia interviews the Managing Director of PMCF Investment Banking, John Hart. John discusses his journey from a family business to investment banking, focusing on his specialization in the plastics and packaging industry. John shares insights on advising family-owned businesses during mergers and acquisitions, emphasizing the emotional and financial complexities involved. He highlights the importance of early planning, strategic assessments, and understanding the motivations behind selling a business to ensure a successful and balanced transaction. Learn more about John's work HERE . Connect with John on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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8 - Navigating Family Dynamics and Professional Roles in Business with Rodman Media's James Zilenziger 40:25

26 days ago40:25

40:25

In this episode of Growing Up B2B, Ed Delia interviews the COO of Rodman Media, James Zilenziger. James shares his journey from sales representative to COO, emphasizing the importance of trust, empathy, and understanding different company roles. He discusses the challenges of working in a family business, maintaining a family-oriented culture, and balancing personal and professional relationships. James also highlights Rodman Media's commitment to innovation and continuous employee development. James offers valuable insights into leadership, family business dynamics, and the significance of open communication and trust in fostering a collaborative work environment. Learn more about James' work HERE . Connect with James on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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7 - From Tool and Die to Plastics Powerhouse: A Family Business Transformation with CMG Plastics' Jens Duerr 36:45

28 days ago36:45

36:45

In this episode of Growing Up B2B, Ed Delia interviews the Director Of Marketing And Business Development at CMG Plastics, Jens Duerr. Jens recounts his childhood experiences in the family business, originally Duerr Tool and Die, and its transformation into CMG Plastics through a merger with Custom Molders Corporation. He discusses his journey into the plastics industry, the challenges faced during the company's growth, and the pivotal moments that led to significant business expansion. He highlights the collaborative leadership within CMG Plastics and the strategic acquisition by Berry Global, emphasizing adaptability and future growth. Learn more about Jens' work HERE . Connect with Jens on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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6 - From Shop Floor to CEO: Navigating the Family Business Rollercoaster with Tight Lines Advisors' John Abplanalp 37:26

5 weeks ago37:26

37:26

In this episode of Growing Up B2B, Ed Delia interviews the Founder and Principal Consultant of Tight Lines Advisors, John Abplanalp. John explores family business dynamics, leadership transitions, and manufacturing challenges. John shares his early exposure to the family business, his journey in leadership, and pivotal moments like managing financial obligations during the 2008 downturn. He emphasizes the importance of operational efficiency and productivity over purely financial metrics. The episode concludes with John's vision for Tight Lines Advisors and advice for future family business leaders. Learn more about John's work HERE . Connect with John on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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5 - How Family Businesses Successfully Navigate Generational Change with Gleicher Manufacturing Corp's Lisa Sanderson 29:01

6 weeks ago29:01

29:01

In this episode of Growing Up B2B, Ed Delia interviews the Vice President of Marketing and Strategy at Gleicher Manufacturing Corp, Lisa Sanderson. Lisa shares her experiences growing up in the business, her journey back into the company, and insights into its history and values. As Gleicher Manufacturing Corp approaches its 75th anniversary in 2024, they discuss family business dynamics, succession planning, and the importance of quality, customer service, and employee care. Lisa also highlights the challenges and rewards of working with family members and her vision for the company's future growth and modernization. Learn more about Lisa's work HERE . Connect with Lisa on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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4 - The Importance of Integrity: Lessons from a Family Business Leader with Gehtsoft's Ivan Gekht 26:44

7 weeks ago26:44

26:44

In this episode of Growing Up B2B , Ed Delia interviews the CEO and Owner of Gehtsoft, Ivan Gekht. Ivan shares his 25-year journey, discussing the origins of Gehtsoft USA, the challenges and rewards of working with family, and the importance of trust and communication. He reflects on lessons from his upbringing, overcoming doubts, and the significance of treating family members as business partners. Ivan also offers advice for the next generation considering family business involvement and highlights the evolving technology landscape and its impact on their company. Learn more about Ivan's work HERE . Connect with Ivan on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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3 - The Legacy of O.Berk: Ensuring Family Values in a Modern Business Landscape with O.Berk Company's Marc Gaelen 30:10

8 weeks ago30:10

30:10

In this episode of Growing Up B2B, Ed Delia interviews the CEO and President of O.Berk Company, Marc Gaelen. Marc shares his journey from childhood memories of the family business to his career in law and eventual return to lead Berk Company. He discusses the challenges of working with family, the importance of adaptability, and the need for conflict resolution. Marc emphasizes the value of maintaining strong relationships and ethical practices, aiming to leave a sustainable legacy for future generations. Learn more about Marc's work HERE . Connect with Marc on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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2 - The Family Business Dilemma: Earning Respect While Working with Dad with E&J Parts Cleaning's John Clark 27:20

9 weeks ago27:20

27:20

In this episode of Growing Up B2B, Ed Delia interviews the President of E&J Parts Cleaning, John Clark. John shares his journey growing up in a family business specializing in precision cleaning services. He reflects on the company's history, founded by his father, Jack Clark, and his own experiences working from a young age. John discusses the challenges of earning respect from employees, the impact of new technologies, and the importance of humility and innovation. The episode highlights the complexities and rewards of family businesses and John's vision for the future. Learn more about John's work HERE . Connect with John on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE .…

Growing Up B2B

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1 - The Greatest Insights from Family-Run Businesses in B2B with Ed Delia 13:52

10 weeks ago13:52