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CRM Systems Explained: How to Choose and Implement the Right Customer Relationship Management Software
Manage episode 480936731 series 3660789
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In this episode of 'Get Enabled Digitally,' co-hosted by Anthony Perl, Jim Barker from Cooperative Computing explores the challenges businesses face with their CRM systems and the key practices successful organizations employ.
The discussion delves into the evolution of CRM technology, from the Yellow Pages era to AI-powered solutions, and offers insights into selecting, implementing, and maximizing the use of CRM systems. Key themes include the importance of choosing the right CRM, the role of data entry and usage, and the need for stakeholder involvement in the process.
Real-world examples highlight the transformative potential of CRM systems in enhancing client relationships and business efficiency.
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#digitaltransformation #digitaltechnology #CRM #CRMTechnology #podcastshow
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