))
Is your CSR team proactive-centric? OMOQ #47
Manage episode 474514497 series 2793552
Content provided by Jeffrey Mason. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey Mason or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Simply put…do you teach CSR mechanics that emphasize getting to the customer, before they get to you? Imagine the depth of customer satisfaction if your company aimed at this target?
322 episodes
Share
