E220 | Why Context is Key to Long-Lasting Client Relationships

Simplify to Scale Show

What are some common mistakes businesses make when setting context for clients, and how can these be avoided? Wondering why some businesses effortlessly get glowing testimonials and referrals while others struggle to get noticed?

In this episode, I dive into the critical importance of setting context for your clients in every business engagement. While it may seem like common sense, I’ve seen firsthand how gaps in communication can lead to dissatisfaction, lost referrals, and missed opportunities for testimonials. Even when you’re delivering great work, a lack of clarity and visual representation can erode trust. I’ll share real experiences from my own client engagements and break down the most common mistakes businesses make—like assuming clients always understand what’s happening behind the scenes. I’ll also give you actionable strategies to improve communication, provide consistent progress updates, and showcase results in a way that keeps clients engaged and builds lasting trust.

By the end of this episode, you’ll know exactly how to turn your clients into enthusiastic advocates who naturally refer your services. Let’s lean out and level up together—tune in now!

In this episode, I discuss: • Setting Context for Clients • Building a Lean Dream Team • Recommendations for Better Client Communication • Necessity of Clear Plans

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Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let’s start a conversation.

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For full show notes and more visit https://www.leanoutmethod.com/podcast