Jamelle Lindo on Emotional Intelligence in the Age of AI: Harness the Power of Emotion

Singularity.FM

In this episode of Singularity FM, I speak with emotional intelligence (EQ) expert, executive coach, and keynote speaker Jamelle Lindo about the evolving role of EQ in our age of rapidly advancing artificial intelligence. While much of today’s discourse around AI focuses on technical prowess, data-driven decision-making, and automation, Jamelle highlights why understanding our inner emotional landscapes—and those of others—may be more critical now than ever. We begin by tracing Jamelle’s personal journey, from his early struggles with social anxiety and insecurity to discovering the power of emotional literacy. Rather than seeing emotions as messy obstacles, he learned to view them as valuable sources of data about our values, needs, and mental states. That realization informed his personal development and later became the cornerstone of his approach to leadership coaching. Throughout our conversation, Jamelle demystifies emotional intelligence, why it’s trainable, and how it can provide a critical edge for those navigating the complexity and uncertainty of the 21st century workplace. As technological tools—from AI-assisted apps to predictive analytics—reshape every industry, leaders who cultivate empathy, self-awareness, and emotional resilience will stand apart. Jamelle explains that EQ isn’t a “soft” or “nice-to-have” skill; it’s a strategic capability that underpins effective communication, talent development, organizational culture, and business outcomes. We also discuss how AI might both challenge and enhance our EQ. On the one hand, automated systems can handle routine tasks and provide objective data, freeing up humans to focus on what we do uniquely well: build trust, inspire teams, and tackle nuanced ethical dilemmas. Conversely, the potential rise of “emotionally intelligent” AI agents forces us to ask: what does it mean to be human in an era where technology can mimic and sometimes surpass our cognitive and emotional capabilities? Join us as we explore how to cultivate deeper emotional intelligence amid exponential change, what it takes to show up authentically as a leader, and how EQ might help us maintain a truly human edge in a future where humans and AI increasingly work side by side. You can see the full video interview here: https://www.singularityweblog.com/jamelle-lindo/