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#56 - Nikola Mrkšić, CEO & Co-Founder at PolyAI

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Manage episode 471855491 series 3595679
Content provided by Slice of Media, Inc. and Slice of Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Slice of Media, Inc. and Slice of Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!
Our Guest: Nikola Mrkšić, CEO & Co-Founder at PolyAI.

What you’ll get out of this episode:

  • PolyAI’s Mission – Automating customer service with AI-powered voice agents for major enterprises.
  • Latency Challenges – Balancing AI’s growing power with response speed for seamless interactions.
  • Customer Frustration & Solutions – Replacing deflective chatbots with efficient problem-solving AI.
  • Enterprise Adoption – Helping companies structure data for AI-driven decision-making.
  • Future of AI in Customer Service – Enhancing automation while integrating with legacy systems.

To Learn More About PolyAI:
Website: https://poly.ai
Company LinkedIn: https://www.linkedin.com/company/polyai/

Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/

Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/

Slice of Technology is produced by Slice of Media, Inc.

  continue reading

65 episodes

Artwork
iconShare
 
Manage episode 471855491 series 3595679
Content provided by Slice of Media, Inc. and Slice of Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Slice of Media, Inc. and Slice of Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!
Our Guest: Nikola Mrkšić, CEO & Co-Founder at PolyAI.

What you’ll get out of this episode:

  • PolyAI’s Mission – Automating customer service with AI-powered voice agents for major enterprises.
  • Latency Challenges – Balancing AI’s growing power with response speed for seamless interactions.
  • Customer Frustration & Solutions – Replacing deflective chatbots with efficient problem-solving AI.
  • Enterprise Adoption – Helping companies structure data for AI-driven decision-making.
  • Future of AI in Customer Service – Enhancing automation while integrating with legacy systems.

To Learn More About PolyAI:
Website: https://poly.ai
Company LinkedIn: https://www.linkedin.com/company/polyai/

Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/

Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/

Slice of Technology is produced by Slice of Media, Inc.

  continue reading

65 episodes

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