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S3E18 (DE) - Hirmer Hospitality and the importance of shared values with Edith Gerhardt

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Manage episode 371308910 series 3493682
Content provided by SMACK Hospitality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SMACK Hospitality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
CEO @Hirmer Hospitality

For our 18th episode this season we got the chance to speak to Edith Gerhardt, CEO of Hirmer Hospitality. We discussed her personal career path from The Ritz Carlton to Marriott International, which ultimately lead her to Travel Charme and Hirmer Hospitality. Edith told us about employee motivation and success factors for a hospitality company and emphasized the importance of clear values and measurability to inspire others as visionaries. Further, she elaborates on the significance of positive mistake culture and in that context introduces Mr. BIV, a documentation program to track and learn from mistakes. We learn more about Hirmer Hospitality and the three different brands in the portfolio, namely “Travel Charme”, “Urban Nature” and “truuee” and discuss the difference between operational and strategic thinking.

As if all that wasn’t enough, Edith also shared her favorite sports with us, causing our host Philip to propose a challenge to Edith at the end.

Enjoy the show!

This episode is brought to you by the dfv mediengruppe, the ahgz and the German Hotel Convention 2022.

  continue reading

104 episodes

Artwork
iconShare
 
Manage episode 371308910 series 3493682
Content provided by SMACK Hospitality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SMACK Hospitality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
CEO @Hirmer Hospitality

For our 18th episode this season we got the chance to speak to Edith Gerhardt, CEO of Hirmer Hospitality. We discussed her personal career path from The Ritz Carlton to Marriott International, which ultimately lead her to Travel Charme and Hirmer Hospitality. Edith told us about employee motivation and success factors for a hospitality company and emphasized the importance of clear values and measurability to inspire others as visionaries. Further, she elaborates on the significance of positive mistake culture and in that context introduces Mr. BIV, a documentation program to track and learn from mistakes. We learn more about Hirmer Hospitality and the three different brands in the portfolio, namely “Travel Charme”, “Urban Nature” and “truuee” and discuss the difference between operational and strategic thinking.

As if all that wasn’t enough, Edith also shared her favorite sports with us, causing our host Philip to propose a challenge to Edith at the end.

Enjoy the show!

This episode is brought to you by the dfv mediengruppe, the ahgz and the German Hotel Convention 2022.

  continue reading

104 episodes

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