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Episode 59: The Implementation of QM10 with Ericka Moore
Manage episode 374300328 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.
Key Takeaways
00:49 Why do we perform all of our implementations internally?
02:38 Is there an overlapping between implementation and the Client Success roles?
05:41 What is the expected duration of an implementation project at SOLABS and why?
08:30: Who is involved in the implementation from the client’s perspective?
09:22 Read more on implementation on our Knowledge Base at docs.solabs.com
10:00 Key tips that make a successful implementation
Contact Ericka at [email protected]
Contact us at [email protected]
65 episodes
Share
Manage episode 374300328 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.
Key Takeaways
00:49 Why do we perform all of our implementations internally?
02:38 Is there an overlapping between implementation and the Client Success roles?
05:41 What is the expected duration of an implementation project at SOLABS and why?
08:30: Who is involved in the implementation from the client’s perspective?
09:22 Read more on implementation on our Knowledge Base at docs.solabs.com
10:00 Key tips that make a successful implementation
Contact Ericka at [email protected]
Contact us at [email protected]
65 episodes
All episodes
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Similar to SOLABS QM Insights
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
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