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M.E.N.T.O.R. Mini-Series: T is for Training with Vanessa Frank
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Proper training in Sterile Processing isn't just about meeting requirements—it's about saving lives. When staff understand not only what to do but why they're doing it, the entire department transforms.
In this illuminating conversation with Vanessa Frank, Clinical Resource Manager at Advantage Support Services, we dive deep into what makes training programs truly effective. Vanessa shares her unexpected journey into sterile processing, beginning with an interview where she couldn't identify basic instruments but evolved into becoming a passionate educator and advocate for the profession.
The discussion explores how training must adapt to different learning styles, generational differences, and varying levels of experience. Vanessa reveals powerful strategies like taking technicians to observe surgeries so they can witness firsthand the vulnerable patients whose lives depend on properly processed instruments. She emphasizes that effective educators need patience, adaptability, and a willingness to continuously learn—qualities that can't simply be assigned but must be developed.
Leadership support emerges as perhaps the most crucial element of successful education programs. Without managers who prioritize training time and resources, even the most dedicated educators struggle to create lasting impact. Vanessa suggests practical steps like establishing dedicated "Training Tuesdays" and ensuring educators have the authority to implement their programs effectively.
Whether you're an educator seeking new approaches, a technician looking to grow professionally, or a leader trying to strengthen your department, this episode offers actionable insights to transform how training happens in your facility. The future of sterile processing—and patient safety—depends on moving beyond checklists to create meaningful educational experiences that build both competence and commitment.
Chapters
1. M.E.N.T.O.R. Mini-Series: T is for Training with Vanessa Frank (00:00:00)
2. Introduction to Training in Sterile Processing (00:00:14)
3. Vanessa's Journey into Sterile Processing (00:08:29)
4. Creating Effective Training Programs (00:16:17)
5. Common Gaps in SPD Training (00:26:51)
6. Traits of Powerful SPD Trainers (00:35:15)
7. Motivating Hesitant Team Members (00:44:43)
8. Adapting Training for Different Learners (00:53:02)
9. Building a Culture of Education (01:01:50)
22 episodes
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