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The Resident Car Chick Breaks It Down for the Industry with SmartWolf
Manage episode 478730051 series 3615507
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Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers.
I’m talking about none other than Shasta Haddock, the powerhouse COO at Epic BDC.
From her start in 2014 as a BDC rep at Roper Kia, to mastering marketing and social media at SCP Agency, to now leading the charge at one of the most respected outsourced BDCs in the country – Shasta’s journey is a true testament to hard work, passion, and the kind of leadership that inspires real results.
And that’s not all. She’s also the powerhouse host of the hit podcast I’m A Car Chick (previously Chicks in Charge: Automotive Edition), where she is lighting up the airwaves with insight, authenticity, and a whole lot of personality.
Shasta’s got a deep love for data, a soft spot for dogs, and a serious devotion to the Kansas City Chiefs – with a bucket list goal of catching a game in every NFL stadium. She’s the kind of person who brings both heart and horsepower to everything she touches.
So whether you’re a GM, a BDC manager, or just someone trying to keep all the plates spinning – trust me, this conversation is gonna hit home. Let’s get into it. 🚀🚗💨
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