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Content provided by Sunny Kaila. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sunny Kaila or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Building Winning Teams as an MSP: Lessons from Omega Systems COO, Ben Tercha
Manage episode 438399225 series 3446376
Content provided by Sunny Kaila. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sunny Kaila or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this special episode of Sunny’s Silver Linings, host Sunny Kaila interacted with Ben Tercha, COO of Omega Systems, to explore his 19-year journey in the managed service provider (MSP) industry. From building strong customer relationships to leading high-performing teams, Ben shares actionable insights for growing your MSP business.
Key takeaways include:
The importance of innovation to stand out in a competitive MSP landscape
How to build meaningful, long-lasting relationships with customers
Leadership strategies for creating culturally aligned, high-performing teams
The role of clear communication in driving team success and company growth
Tune in to learn how these strategies can drive long-term success for your MSP.
#MSP #Leadership #CustomerSuccess #SunnysSilverLinings #BuildITLIVE #OmegaSystems #WinningTeams #BusinessGrowth #WinningGlobalTeams
127 episodes
Share
Manage episode 438399225 series 3446376
Content provided by Sunny Kaila. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sunny Kaila or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this special episode of Sunny’s Silver Linings, host Sunny Kaila interacted with Ben Tercha, COO of Omega Systems, to explore his 19-year journey in the managed service provider (MSP) industry. From building strong customer relationships to leading high-performing teams, Ben shares actionable insights for growing your MSP business.
Key takeaways include:
The importance of innovation to stand out in a competitive MSP landscape
How to build meaningful, long-lasting relationships with customers
Leadership strategies for creating culturally aligned, high-performing teams
The role of clear communication in driving team success and company growth
Tune in to learn how these strategies can drive long-term success for your MSP.
#MSP #Leadership #CustomerSuccess #SunnysSilverLinings #BuildITLIVE #OmegaSystems #WinningTeams #BusinessGrowth #WinningGlobalTeams
127 episodes
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continue reading
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continue reading
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