Trailer: Take Stock! Presented By Commusoft Take Stock! Presented By Commusoft podcast

50:26

Welcome back to a TakeStock! presented by Commusoft. Today, we explore Instant Bank Pay—https://www.commusoft.co.uk/software-integrations/gocardless/—featuring Pat Phelan, Chief Customer Officer of GoCardless! Pat is an experienced CCO and has shared his wealth of customer knowledge with us. Have a listen and learn all about how GoCardless and Commusoft have partnered to make taking one-off payments easy, with Instant Bank Pay!…

Take Stock! Presented by Commusoft

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Series 2, Episode 3: Commusoft meets Tools in the Trades 51:39

2 years ago51:39

51:39

Our first 2-guest episode is live! Rhys has been speaking with Kevin Graham and Joshua Wells about Tools in the Trades. Based in Niagara Falls, Canada, these two trade experts are helping to train new generations of Tradesmen and Tradeswomen across the country. Discover what they have to share about mentors, motivation, and much, much more! Apply to be a guest by filling this form!…

Take Stock! Presented by Commusoft

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Series 2, Episode 2: How Great Design Boosts Sales with Courteney Lockley 35:19

3 years ago35:19

35:19

The great painter Henri Matisse once said: “Creativity takes courage.” Fortunately, trades businesses don’t need to design a masterpiece to have a positive effect on sales. This week, Courteney Lockley, Graphic Designer and Product Designer with trumpet joins us to discuss the impact of great branding and how a little bit of effort can go a long way. In this episode, we’ll discuss: The importance of consistent design The impact of great design in the sales cycle Visual first impressions Why mobile content matters Simple, effective design strategies Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website . Apply to be a guest by filling this form!…

Take Stock! Presented by Commusoft

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Series 2, Episode 1: Supporting Your Community and Your Bottom Line with Jordan Dietsche 29:18

3 years ago29:18

29:18

Community engagement is essential. Working with your community can take many forms and is a crucial part of growing your service business. For Jordan Dietsche, Marketer with BugTussel Wireless , community engagement is not just a task, but a way of life. In this episode we'll cover: A/B testing social media strategies Enhancing your marketing strategy with both traditional and digital methods The Bears/Packers football rivalry Serving niche markets and communities Consultative, educational selling strategies Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website . Apply to be a guest by filling this form!…

Take Stock! Presented by Commusoft

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Series 1, Episode 6: How HVAC Businesses Can Stay Competitive While Fighting Climate Change with Mark Nabong 20:16

3 years ago20:16

20:16

Climate change. If you have a heartbeat and access to news, you’ve heard about this global issue. So how does this impact field service? Specifically, the heating and cooling industry? This week, we’re thrilled to have Mark Nabong as our featured guest. Mark works in renewable energy and telecom infrastructure and will guide us through the complex issue of climate change and its impact on field service. In this episode we’ll cover: Climate change: what it is, it’s impact on the environment and the field service industry How heating and cooling companies can stay competitive in a warming world and a changing industry Why keeping the environment top of mind is important for HVAC businesses How the Inflation Reduction Act will affect HVAC companies Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website . Resources Environmental Protection Agency ACCA: Inflation Reduction Act Congressional Summary: Inflation Reduction Act Energy Star IPCC Report on Climate Change EPA: Clean Air Act Section 608 Department of Energy: Heating and Cooling Apply to be a guest by filling this form!…

Take Stock! Presented by Commusoft

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Series 1, Episode 5: Recruiting Women and Young People to the Trades with Shannon Tymosko 39:54

3 years ago39:54

39:54

Apply to be a guest by filling this form! The U.S. Department of Labor states that women make up almost half of the national workforce but represent only 13% of Registered Apprentices . Fortunately, change is coming to the trades. This week, we’re excited to host Shannon Tymosko , 3rd year electrical apprentice and motivational speaker who speaks on how women and young folks play a critical role in the field service industry. In this episode, we’ll discuss: The importance of training new hires and knowledge transfer Using social media as a tool to recruit talent The value of gender bias training How to reach the younger generation The significance of representation Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website .…

Take Stock! Presented by Commusoft

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Series 1, Episode 4: Pricing Your Services Sustainably with Wayne Bettess 51:22

3 years ago51:22

51:22

Apply to be a guest by filling this form! Inflation has swept through the global economy. The causes of inflation are multifaceted, interconnected, and it affects us all. The outcome? Our purchasing power has decreased. In order to maintain a healthy, profitable business, it’s necessary to raise rates. This week, Wayne Bettess, business coach and founder of Off The Tools , illustrates how to raise rates and why it leads to a better business and happier customers. In this episode we’ll discuss: Why and how to raise your rates responsibly The Three B’s (Body, Business, Balance) The importance of consistency Community building and passing on knowledge Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website . Resources: Wayne's Guide on Raising Prices Off The Tools Podcast…

Take Stock! Presented by Commusoft

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Series 1, Episode 3: The Five People You Need for a Successful Trades Business with Tersh Blissett 35:12

3 years ago35:12

35:12

Apply to be a guest by filling this form! There’s a saying: “You become the people you surround yourself with.” When starting a trades business, this is especially true! In this episode of Take Stock, CEO of Service Emperor and host of the Service Business Mastery podcast Tersh Blissett joins us to share his thoughts on who to have in your inner circle when launching your field service business. In this episode we’ll discuss: The five must-have relationships when starting a business “If it’s normal, do the exact opposite.” Challenges facing new field service businesses Why communication is key Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website . Resources: Service Business Mastery Podcast Service Emperor…

Take Stock! Presented by Commusoft

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Series 1, Episode 2: How to Create an Impactful Customer Experience with Jason Morjaria 46:12

3 years ago46:12

46:12

Apply to be a guest by filling this form! The Great Debate. Is the customer always right? Some agree, some disagree. Regardless of the answer, we do know the customer is important. Building an experience with a customer-centered approach is paramount to creating a successful business. In this episode, Jason Morjaria, CEO of Commusoft, joins us to speak on his passion for creating excellent customer journeys. We’ll touch on: How “Qualification is Key” Building a successful sales strategy Creating an excellent customer experience Tools for growing revenue and scaling your business How to qualify leads and sell to the right person Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website .…

Take Stock! Presented by Commusoft

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Series 1, Episode 1: How to Sell In Field Service with Ross van Dijk 42:03

3 years ago42:03

42:03

Apply to be a guest by filling this form! There’s a shift taking place in field service. Trades companies are moving from quoting and estimating - to formal sales processes. Ross van Dijk, Territory Account Manager at Fortinet joins us to discuss his tried and true sales techniques, his humble beginnings selling CDs at the Choir Olympics, and how to avoid “commission breath”. In this episode we’ll cover: “Be brief, be brilliant, be gone.” Establishing trust and respect with potential customers that build last relationships. The benefits of “upselling” for the company and customer. The importance of repeatable processes. and much more! Want to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen! Be sure to check out more of our content on Facebook , Twitter , LinkedIn , and at our website .…

Take Stock! Presented by Commusoft

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Trailer: Take Stock! Presented by Commusoft 1:29

3 years ago1:29