The Feedback Formula: Courage, Communication & Career Growth, with Joan Hibdon
Manage episode 479330109 series 3583699
In this episode of Tales from the Passenger Seat, I sit down with leadership coach and author Joan Hibdon to explore one of the most vital—and often avoided—skills in sales management: giving and receiving feedback.
Joan shares the powerful story behind her book, The Leader’s Guide to Mastering Feedback, and how one candid moment of feedback early in her career revealed a blind spot that changed everything. Together, we dive into:
- Why most managers avoid giving feedback—and how to overcome that fear
- The impact of childhood tendencies on leadership behavior
- Practical tips for delivering feedback in a way that builds trust, not tension
- Why feedback is a gift, and how it helps people see what they can't
- The rise of “ghosting” in the workplace and what it means for today’s managers
- The "Two-by-Two" framework for normalizing feedback conversations
Whether you're a new manager or a seasoned leader, this conversation is packed with valuable insights, practical strategies, and real-life stories to help you grow, communicate effectively, and lead with clarity and compassion.
🎧 Listen now and get ready to upgrade your feedback game.
Connect with Joan:
Connect with Meghan:
Listen to Tales From the Passenger Seat on Apple and Spotify for more expert leadership and professional growth insights!
To download free sales management resources and watch the full videos of the podcast, visit www.meghan-clarke.com
To learn more about Meghan's online sales management academy and book, visit www.skyscraper-management
18 episodes