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7 Ways to NETWORK with Grace | The Honourable Marie-P. Charette-Poulin (ep.195)

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Content provided by Dr. Andrea Wojnicki. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Andrea Wojnicki or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What does it take to build a strong network? The Honourable Marie-P. Charette-Poulin shares the networking strategies that built her career across decades of leadership in broadcasting, law, public service, and politics. She also reveals her “7 Rules of Networking,” principles rooted in service and respect that apply to both career and life.

In this episode, you’ll learn:
✔️Why true networking is about others, not yourself
✔️Why handwritten notes and business cards still carry weight today
✔️ How to follow up in ways that deepen relationships
✔️ The 7 timeless rules for building meaningful connections

From negotiating with unions at CBC to serving in Canada’s Senate, Marie’s career has been defined by connection and grace. Her stories illustrate how networking can shape careers, build trust, and even save lives.

This episode is essential for anyone who wants to network with authenticity and create relationships that endure.

CONNECT WITH ANDREA

💻 Website: TalkAboutTalk.com
💼 LinkedIn – Andrea: https://www.linkedin.com/in/andreawojnicki/
💼 LinkedIn – Talk About Talk: https://www.linkedin.com/company/TalkAboutTalk/
📣 Newsletter: https://www.TalkAboutTalk.com/Newsletter/
🟣 Podcast – Apple Podcasts: https://podcasts.apple.com/us/podcast/talk-about-talk-communication-skills-training/id1447267503
🟢 Podcast – Spotify: https://open.spotify.com/show/3afgjXuYZPmNAfIrbn8zXn?si=9ebfc87768524369

CONNECT WITH MARIE-P. CHARETTE-POULIN:

💼 LinkedIn: https://www.linkedin.com/in/marie-poulin-450392126/

MENTIONED IN THIS EPISODE:

📖 Biography: She Dared to Succeed: She Dared to Succeed: A Biography of the Honourable Marie-P. Charette-Poulin by Fred Langan:https://amzn.to/3HIjGr5
📖 The Power of Kindness by Dr. Brian Goldman: https://amzn.to/45oSFC9

TRANSCRIPTION

The Honourable MPCP: Networking is not projecting. Networking is actually showing interest in the other person. You’re not showing interest in yourself. You’re asking questions about the other person, and once you start networking, you can actually say that every individual multiplies.

Andrea Wojnicki: I met Marie recently at a conference where we were both delivering keynote speeches. My keynote was about delivering executive presence, and her keynote was focused on effective networking. We immediately hit it off, and I asked her to join me on the Talk About Talk podcast, and here we are. In this episode, you will learn Marie’s secret sauce to successful networking. It’s a recipe with seven ingredients.

You’ll also hear some unbelievable stories from her incredible career in broadcasting, public service law, and higher education. In case we haven’t met yet, my name is Dr. Andrea Wojnicki, and I’m an executive communication coach at Talk About Talk. You can learn more about me and what I do at TalkAboutTalk.com or by clicking on the links in the show description.

About the Guest: The Honourable Marie-P. Charette-Poulin

Now, let me briefly introduce the Honorable Marie Poulin, and then we’ll get right into the interview. Her impressive bio includes so many accomplishments that I’m afraid we’re gonna run outta time. So let me hit the highlights. Here it goes. Let’s do this. Let’s Talk About Talk.

AW: The Honourable Marie-P. Charette-Poulin is currently parliamentarian in residence at St. Paul University in Ottawa. Earlier in her career, Marie worked her way up at CBC Radio Canada as a producer, then a station manager, and as a senior executive. She then shifted to the Canadian government, where she served as Deputy Minister at the Privy Council and as parliamentarian in the Senate.

She was also a partner at the International Law Firm Gowling, WLG, and an international development officer with the Institute on Governance, working in Iraq. Her involvement with not-for-profits, as well as foundations and advisory councils, demonstrate her commitment to public service, higher education, and community involvement.

Marie’s biography entitled, She Dared to Succeed by Fred Langan was published in 2023. People say that Hoorable Poulin’s trademarks are her smile and her laughter. I would add a third trademark, her incredible grace.

Thank you so much, Marie, for being here today to talk with me and the Talk About Talk listeners about networking and the impact that it can have on our careers.

The Honourable MPCP: Thank you, Andrea. It’s an honor and it’s a joy. I had the pleasure of hearing one of your talks, and it was simply inspiring, so thank you.

The Power of Strategic Networking

AW: Back at you. I mean, that’s why we’re here, right? We really connected at that event. I wanna start by asking you, I guess, the general question, which is based on the fact that you’ve built an extraordinary career across broadcasting, across public service, and across politics. What role would you say strategic networking played for you in terms of opening doors and advancing your career?

The Honourable MPCP: It’s not only advancing your career, but I think that what networking does is helping you be of service to others above all, because people call you and they say. Do you know someone in this field? And I’ll give you an example. 2020. It’s the winter, and a longstanding friend of mine.

And so we’re in 2020, and she calls me and says, Marie Paul, because that’s my, she knew me in grade one. Marie Paul, do you know anybody at the Ministry of Health in Ontario? And I said to her, Oh, Rashelle, I’m so sorry. I don’t know anyone. She says, Marie, you’re the most connected person I know. Yeah, think. And I said, Oh my God, Rashelle, wait a minute.

Give me a little bit of time, but don’t leave your email. I will get back to you. I immediately called my contact, got the name of the very senior, a public servant in the Health Department of Ontario was able to get the name, the email address, the phone number, and sent everything to Sarah. A few days later, she sent me the most beautiful email saying to me, you probably saved the lives of many of my nuns because of the information I was able to gather, and I can’t thank you enough.

And the beginning of 2020, what was it? The beginning of COVID. Yeah. And we, so we still didn’t see each other twice a year. And she always says to me, you saved the life of nuns. And I can’t thank you enough. Okay. And so that’s what networking, that’s really what networking is all about. It’s not about us, it’s about the others.

AW: So out of the gates, you’ve given me the shivers. This happens to me sometimes when I’m coaching people and we come up with something really profound. You’ve given me the shivers with the first story that you’ve told Marie. Oh my gosh.

The Honourable MPCP: She wasn’t a blank.

AW: But this beautifully illustrates the impact that effective networking can have.

The Honourable MPCP: Yeah.

AW: It also beautifully illustrates your mindset or your philosophy around networking. Right. That of providing service.

The Honourable MPCP: But I had never realized that networking was networking network until the former Prime Minister Jacques, I went into his office one day for coffee and he said to me, how’s the most connected person I know.

And I said to him, What do you mean boss? Connected. He said, you have a million dollar Rolodex. How do you do it? You can’t imagine how much people appreciate it. But I had never realized until he mentioned it. And I think it’s also because he has a lot of influence on me that I did a double take, and as you say, I had shivers because I hadn’t realized that actually, that’s what I’ve been doing since the age of five.

AW: So then in retrospect, I guess what impact did this skill of yours that you may not have been conscious of, and then you became conscious of, right. What impact did it have on your career?

The Honourable MPCP: It made me decide to be more of service to others. So when I was invited by the University of St. Paul in Ottawa, which is a bilingual small Catholic university, but is very inclusive because we have many Muslims, we have many Protestants, and we have many nonbelievers. So it’s a very inclusive, small university. So when I was called by the then rector to join the university as a parliamentarian and resident.

I thought, Oh my God, maybe I could be of service to the university. And you know, that’s how it’s working. It’s been 18 months. I’m learning every day. I’m enjoying every day, but I really feel that I’m being of service to the leadership of the university. To the professors, to the deans, and to the students.

From CBC to the Senate: Career Transitions Fueled by Connection

AW: Amazing. That is fantastic. I think all of those stakeholders are very fortunate to have you around. I remember. When you and I were at this event a couple months ago, where we met, you shared a story about how there was a sudden change early in your career when you were working with the CBC, and then how you ended up using your network or cultivating your network, right, to help you evolve to the next stage. Do you wanna share that story? ’cause I think it’s quite, um, fascinating.

The Honourable MPCP: Well, it’s interesting, you know, when I began at the CBC in 1973 as a researcher at $15 a week. Loved it, loved it, loved it. Became a radio producer. Then I was sent to Sudbury to open all the Francophone radio services in Northern Ontario, one production center with 35 repeaters.Fantastic.

Ben invited me. He was then president of the CBC, invited me to come back to Ottawa to become the vice, the Associate Vice President of all the regional stations across Canada, Rimouski, Quebec City, Moncton, Vancouver, Edmonton.

AW: Can you just stop there for a second? Just for the record. This is a big job, especially for a woman then. Can I say that?

The Honourable MPCP: Well, this was the eighties.

AW: Yeah.

The Honourable MPCP: And there weren’t many women at the executive table.

AW: Exactly.

The Honourable MPCP: I have to admit. There was only one more, and there were 15 executives. So I fell in love with the country. Well really fell in love with public broadcasting. Then invited me to move to become Vice President, Secretary General to the Board, and I worked hand in hand with him, and after that, the new president who came in invited me to become the Vice President of Human Resources and Industrial Relations.

When I told him I know nothing about human resources, he said. Yes, but you’re connected to all the presidents of the 33 unions. You’ve worked with most of them. And I said, yes, I’m from operations, and you know, Mr. President, if I could be of service to you, I will be. So I had been vice president of Human Resources for two years, and one morning I came to the office and there was a little brown envelope under my door.

I opened the envelope, and there was the summary of the bonus, the yearly bonuses. At that time, for the seven vice presidents who were what we call support services, vice presidents, finance, internal audit, engineering, human resources, and industrial relations, and so on, and there were six men in one. All the men received $15,000.

And don’t forget, this is 1992, and I received $6,000. So I went to see my immediate supervisor, who was the senior vice president, and I put the page in front of him, and I said, I’m a bit surprised because I renegotiated 33 union agreements in 10 months. It really went well. But I said, so why? It’s the president’s decision.

So I went to see the executive vice president, who had the same professional development as I have had within the organization. And I said, I did the same thing, put the page in front of him, and said, I don’t understand. I renegotiated 33 union agreements in 10 months. He said, Come on Marie. We know you’re just that cheerleader.

So I slowly got up, took the page back, started walking towards the door, and he said immediately, Come on Marie, we can talk about this. And I turned around, smiled at him, and said, Michael, I have to go out and buy my pompoms. And I turned around and slowly left. I didn’t slam the door, went to my office, closed the door, called my husband Bernard at home and started crying, and said, Bernard, I have to leave the CBC. He said, What are you talking about? I told him the story. He said, Marie, you know you’re right. You have no choice. You have to leave.

Don’t tell anybody your intention. Come home tonight and let’s make a plan.

AW: Smart.

The Honourable MPCP: So what did we do When I got home, he made me say to him, Marie, who do you know where? That’s when I realized, who do I know? And so I started saying, oh, so and so there, and so and so there, and. Who’s the Deputy Clerk of the Privy Council because we worked together when I was Secretary General, and he was then the chief of staff to the Minister of Communications, and Oh, I know the chief of staff to the Prime Minister.

I said, I know Hugh Siegel. We met in Sudbury, remember? Sure. In, uh, 19, uh, 80, uh, he came with William Davis to the radio station, and so I went through the list. We decided that I would call, not directly these people, but that I would call three different friends who would call them to give them the message that Marie Poulin was interested in a new professional chapter.

Nothing about what had happened. I didn’t tell anybody, and I didn’t share it for years. And so the next thing I knew, I was invited for lunch by the clerk of the Privy Council, Glenn Shortliffe, because my timing was impeccable. They were looking for deputy secretary to cabinet in communications because the outgoing had just given his resignation, and the job was open.

So the timing was perfect, and so I was able to announce to the president privately that September. That I would be leaving on October 1st. And so there was a tradition that when a vice president would leave the CBC, there would be a special dinner in the boardroom with the members of the board, all the vice presidents, and the vice president and his, because it was usually a he, his spouse.

AW: Yeah.

The Honourable MPCP: So there was no dinner for me. There was a lunch given in the cafeteria, chaired by the president. And all the vice presidents, my husband was not invited.

AW: Oh, wow.

The Honourable MPCP: And so when I was invited to say a few words, I thanked my colleagues for their cooperation and told them how much I had enjoyed my 20 years at the CBC. And I thanked them all for their friendship and their success stories. And then the lunch was over, the president left, and the senior vice president and the executive vice president. And every vice president came and shook my hand and said, Marie, you’ve got class.

AW: Mm-hmm. You do.

The Honourable MPCP: And I never forgot it. It was the lesson of my life where you can be respectful in a very difficult situation.

AW: Yeah.

The Honourable MPCP: And not slam the door, but just make sure that other doors are opening. Because of the respect that you’re showing.

AW: So to me, Marie, this exceptional story really it highlights many things, but two of the things I just wanna identify are is one that being so gracious, having such class is actually a sign of strength that ends up helping you, but it does take strength. And I just want you to know how much I respect, you know, all of the decisions that you made there really made it, your story really made an impact on me.

But the other thing about your story is how you weren’t in a situation where so many people are, where they realize too late that they have not been cultivating their network, their professional and personal network, right? That they, they’re like, oh, I need a job, and, and your husband was smart enough to say, let’s come home and brainstorm what contacts you have and what the plan’s gonna be in terms of leveraging that network that you’ve been servicing.

The Secret Sauce: 7 Traits That Make a Great Networker

So this is my question for you. What were you doing that you can think of now in retrospect that you can maybe suggest to the Talk About Talk listeners as advice in terms of cultivating a strong network?

The Honourable MPCP: I think that, first of all, we need conditions, or what we call premises. Okay. To be able to reach out to people successfully. And there are seven of them. Can I share with you?

AW: Yes, please.

The Honourable MPCP: Because they’re fun. So I have seven of them. Number one, intellectual curiosity. You gotta wanna know what makes other people tick. Number two, reliability. People have to know that you can count on them, but also on your discreteness. So important number three, authenticity. You have to be comfortable in your own skin. I’m proud to be from Sudbury, from Northern Ontario. It’s fun. I like cars. When you’re from Northern Ontario. You like cars and you like water, and by the way, those are three qualifications, curiosity, reliability, and authenticity. Being comfortable in one’s own skin that make up the results of the Berkeley study. These the three conditions to being successful. So, what else do you need?

You need generosity. Number four. You never hesitate to give of your time when a person asks you for something.

AW: including being on a podcast.

The Honourable MPCP: That’s an honor.

AW: Yeah. Number five, courage. You’ve gotta be bold enough to ask for help. Number six. Appreciation. Oh my God. You’ve got to take the time to express gratitude to say thank you.

That thank you, goes a long way. Number seven, respect. No matter if it’s the former prime minister or a former clerk in a store, you’ve got to show respect to every every person. Those are my seven premises to be able to network. Now, what does it take to develop networks and everybody can, no matter if you’re shy or outgoing or tall or short, or working as a waitress or working as the governor general,

AW: Or male or female.

The Honourable MPCP: Or male or female, right. Thank you. Yeah, because there’s one precious tool. And it’s called the business card. I’m still using it, and people are, or more and more using them. The Japanese have found out that it’s such a precious tool because even today it’s sensual. You touch a card, you have all your information on that card, who you are, what you do, how you can be reached if you have a psych.

You have an address for your site. Everything is there, but it has to be accessible. I always have them in my right-hand pocket. When someone gives me their business card, I put them in my left-hand pocket. They’re not in a purse. They’re not inside. They’re not in a satchel. They have to be very accessible.

AW: So Marie, I remember when you and I met at this event a couple months ago, and you and I started speaking before we delivered our keynote speeches. And I asked you if you had a card, and you said yes. And then you said, do you have one? And I had to run and grab my purse and pull it.

And then you taught this to me in your keynote, which is Andrea, keep your cards on in one pocket left or right, and then use the other side for the ones you receive. Such an obvious thing, but so helpful. So helpful. And I have to say one other thing about business cards. I feel like they were waning, and I feel like they’re now coming back to your point. Oh yeah.

Most of the people at that event, most of the women that were at that event, they were all CEOs, right? Female CEOs. Yes. I think. Almost every single one of them had a business card.

The Honourable MPCP: Very much. And if they didn’t, they did 48 hours later because they all sent me emails. I received emails for the whole week. Following or so. And they certainly have business cards now, and what’s interesting is that it is very practical to be able to simply, with your phone, get the electronic address from the other person. But when you get home, it’s amongst all your other contents. Whereas the business card, when you enter your pockets, you remember meeting that person or those people, right? And you say, Oh, wasn’t that nice?

AW: Right? So it’s a reminder. It’s also a cue to follow up. Right. We were talking about that. We were talking about the fact that if you don’t follow up, you may as well have not met the person. Frankly, you can put them in your LinkedIn if you’re not following up.

The Honourable MPCP: Very much so, and there are different opportunities to follow up also. So it’s key and it’s personal.

Timeless Tools: Business Cards, Handwritten Notes & Staying Top of Mind

AW: So Marie, in addition to having business cards and sharing them with people, with this left pocket to the right pocket strategy and following up, what other specific tips will you would you like to highlight?

The Honourable MPCP: It’s involvement is saying yes to the invitations. To gathering, gather where you can meet people and new people, old friends, but new friends, new colleagues, old colleagues. It’s so important. It’s giving that time. And thirdly, I would say that it’s taking the time to write a handwritten note, example. A friend of yours gets a big promotion.

It’s nice to send an email. Of course it’s, but you know, that handwritten note is special. Let’s hope Canada Post stays in business for handwritten notes, please.

AW: Yeah. Beautiful. You’re right. You’re right. An email is better than nothing, but a handwritten note is, is a very personalized gesture and it, and it takes a little above, beyond.

The Honourable MPCP: I act my talk. I even suggested to get personal letterhead done so that when your note is received, it’s clear on who it’s coming from and it gives it a touch of professionalism. Yeah. Which is so important. So be it. If you’re a doctor or a cashier, or a sales representative. That personal note makes it very special.

AW: Yeah. I love this idea of, of, I love personalized things just generally, but having personalized stationary, it’s, you know, in relation to your personal brand or your professional identity, it’s signaling, you know, a certain conscientiousness, a certain class.

This is a common theme with you, Marie, is this, is this class, and Grace that you have, I wanna ask you. A couple of other more specific questions about networking. Do you think it’s different for women versus men especially, you know, today? Do you think it’s networking is different for women?

The Honourable MPCP: I don’t see it. I don’t see it as different, honestly. Andrea. Yeah, I do think that there are, there are individuals, both men and women, who are shyer than others, and so they don’t want to project who they are. But networking is not projecting. Networking is actually showing interest in the other person. You’re not showing interest in yourself.

You’re asking questions about the other person. And once you start networking, you can actually say that every individual multiplies. I always say, if you know one senator. You know, 105 senators, because you can reach out to that one person and find out who is interested in this issue that I could connect with.

And so it’s the multiplication, therefore of your contacts, which is really, really important. And you’ve gotta be bold to ask, as I was mentioning earlier, you know, we asked our doctor. For the name of a specialist. Well, we have to be bold to ask a colleague in a law firm, for instance, Does one of your colleagues practice this type of law?

AW: Right. Brilliant. I love what you just said also about for shy or introverted people who may be apprehensive about networking. It’s not about you, it’s about the other person. You absolutely are gonna be quoted on that. I love that.

The Honourable MPCP: But the other thing also, Andrea, is that if you really want to be up to date. You have to keep what I call the Rolodex.

You have to keep that list of names of contacts. Up to date, right? When you get new business cards, you have to enter them in your phone. And I have to say, it’s work.

AW: It is work. It is work. But you can get a lot of traction.

The Honourable MPCP: Yep. Whenever I’m on the train to go to work, uh, from Hot Water Toronto, I always take advantage of those four hours to put my list up to date, and I don’t stop.

And while you’re putting it up to date, what’s interesting is you fall on a name. Oh, Dr. Andrea, I wonder how she is. You sent Dr. Andrea A. Little message. How are you? Right? And so it’s a way of not only keeping the list up to date, but also the contacts, right?

AW: Again, the business cards are serving as a catalyst to remind other people about you. And then also, as a reminder to reconnect very much.

The Honourable MPCP: The biggest challenge is maintaining your list, right? Is maintaining those contacts. So I do it in a very very specific way. When I was called to the Senate, I discovered that there was a tradition on the hill that all parliamentarians from both houses would send out a New Year’s card to their constituents, their friends, their contacts.

So I started sending out New Year’s cards, and so even if I’d left the Senate 10 years ago, every year I send out New Year’s cards to family, friends, and contacts. The challenge is that very often people have moved. Right now, that’s another challenge, but I have to say that those cards have more impact than we can ever imagine.

Someone sent me an email, or more than one actually. It’s so nice to receive your personal card with your personal wishes, Marie. Thank you so much. And same to your family. So that’s one way of keeping up a network.

AW: You’re keeping, there’s another, you’re keeping top, top of mind with people, right? And, and it’s, and it’s lovely. You’re, you’re, it’s once to hear. You’re not asking for anything. You’re just providing your well-wishes.

The Honourable MPCP: That’s it. And do you know the pleasure I get outta saying writing. Dear Andrea, I trust you’re doing well. May the new year bring you the best of everything, Marie. It’s that pleasure you get in those 30 seconds of thinking about that one person and his or her loved ones, right? It’s very, very special. Then there’s something else that I’ve started doing, and I started doing this quite a few years ago.

I’ve always loved birthdays ever since I was a little girl. So whenever I meet someone. I always try to find a way to ask them their birthday. So every fall my husband buys me a new calendar. It’s huge, and it’s a paper calendar. I put in an every date birthday of Andrea, birthday of Steve, so that every month I have about 75 birthdays that I know of.

AW: Oh, wow.

The Honourable MPCP: So that when I get up in the morning. One of the first things I do over coffee is check the calendar and see whose birthday, and I send out a wish.

AW: So nice.

The Honourable MPCP: And it takes a few seconds to send a birthday wish to two people, three people.

AW: Amazing.

The Honourable MPCP: And it’s special. It’s their birthday, it’s their day. So is special.

Wrap-Up & Rapid-Fire Questions

AW: So I’m seeing this common theme of providing service and not asking anything in return. I’m also hearing a common theme of you using, there’s certain tools or practices or exercises that you do that serve, I used this word before as a catalyst to remind you to reach out to people. There’s the business cards, there’s the calendar, right? I think it’s absolutely brilliant.

The Honourable MPCP: And I know it’s not online, it’s not electronic. Why? Because I can see huge. Yep. Huge. Right in front of me, and it sort of sticks out. Birthday off, birthday off. With all my, my, my agenda for the day. So it’s, uh, it’s fun.

AW: So people could put the birthdays in their electronic calendar. Oh, absolutely. Or on their paper calendar. So that reminds me of, I guess the last question I wanted to ask you before we get into the three rapid-fire questions, which is obviously the art of networking. Maybe not your philosophy around it, but how you do it has evolved over the course of your career with the internet and computers and phones, and everything and the rise of social media.

So how has that impacted your networking or what you see other people doing? I find that it’s facilitated it.

The Honourable MPCP: Yeah, ’cause networking now has been made so much easier, and it’s right there, right in front of us. So thank God. I love, love, love being able to send an email being able to, and most former parliamentarians. Don’t go on social networks too much. We’ve been, uh, harassed enough. But I do go on one or two, and I love being able to react to someone who’s been promoted, just been promoted, or use that information mm-hmm. To send a personal note to the person who’s been promoted. Right. Which is nice. A handwritten note for a promotion because it’s a success story.

AW: So the internet and technology is providing us with the ability to have, I guess, a broader network. It’s also faster access. And I remember after you and I met, we were emailing back and forth, and I said, I missed the name of your daughter, and I’m trying to connect with her on LinkedIn. Right. So that conversation could have happened, but it would’ve taken a long time if we were sending each other letters. Right. So it was like instant. Within a couple days, I reconnected with your daughter, which was lovely.

The Honourable MPCP: It’s interesting. I find that a phone call sometimes can be intrusive because people are so busy today that I prefer sending an email when the person will read it at a convenient time for him or her.

AW: Yeah. The asynchronous nature. And I think that that’s why with, I guess, the generation Z, the generation Y and Z, they are staying off the phone. Right. And it’s like they wanna have asynchronous communication. Yeah.

But I understand them.

AW: Yeah. Well, once again, you’re considerate of others. You’re in the service of others, and you’re so gracious. Are you ready for my three rapid-fire questions?

The Honourable MPCP: Oh my, that’s, this is interesting. Absolutely. So I take for granted that you ask those three questions to all your guests.

AW: I do.

The Honourable MPCP: Oh, interesting.

AW: I do, I do.

The Honourable MPCP: Okay.

AW: Okay. And, I can share with you some of the trends of what I hear, but let’s, let’s go. The first one is, are you an introvert or an extrovert? And how does that affect your communication?

The Honourable MPCP: Oh, that’s interesting. I think we all are a balance of folks. Because I love meeting people. I don’t like being the center of attention. As a former radio producer, I like bringing the light on others, but I love meeting people.

On the other hand, I was raised by nuns and priests who taught me the importance of closed retreats. So I try to go away four times a year for a few days, just on my own, to go into complete silence and prayer for a few days.

AW: Wow.

The Honourable MPCP: Yeah, and it really nourishes the soul and the mind. And the body.

AW: For how long have you been doing that?

The Honourable MPCP: Since 1992. I was very, very, very tired. I had just finished renegotiating those 33 agreements at CBC, and my husband greeted me at home with a ticket when I got home, and he said. You’re leaving for Mexico tomorrow morning for a trip on your own for a week.

Because you need to rest, otherwise you won’t survive. And that’s when I discovered the pleasure of being in silence. By yourself, even though you’re in a social environment of an all-inclusive, for instance. No, I’m not sociable at all. I say hello. That’s about it. I do a room service. Yeah. And I really go into silence for a few days. And I really, every time I come back, I feel as though I’m a new person.

My husband always reads me at the airport and says. Where did you leave the last 10 years? Oh, wow.

AW: So nice. Your husband sounds absolutely amazing. Okay. Rapid fire. Question number two. What are your communication pet peeves?

The Honourable MPCP: The fact that people are introducing themselves only with their first name.

History has taught us that when there was slavery, people were known only for their first name. I like to hear the full name. The first name and the family name. That’s my pet peeve.

AW: Nice. That’s a unique one. Okay, question number three. Is there a podcast or a book that you find yourself recommending to people lately?

The Honourable MPCP: Well, I could always recommend Fred Langan’s book. She Dared to Succeed, which is the title of my biography that he wrote. There is one book.

AW: I’m gonna put the link to that book in in the show notes, by the way, so people will see.

The Honourable MPCP: Thank you. Fred Lagan is a great biographer, as you know. He works for the global male. Yeah, and he’s a great biographer. The book that really touched me was The Power of Kindness by Dr. Brian Goldman from Toronto. Have you read?

AW: I have not read the book. I’ve met him. I will also put a link in the show notes to that book, and I need to read it myself

The Honourable MPCP: And maybe do a podcast with him.

AW: That’s a great idea. That’s a great idea. Is there anything else you wanna share with the Talk about Talk listeners, Marie, about networking with grace?

The Honourable MPCP: Oh, I just say to all your viewers and your listeners that you’re doing a great job because what you’re doing is you’re giving us an opportunity, Andrea, to learn from others.

So thank you, because I’m learning from others and I love learning. I have to say, I did a Bachelor of Arts and Psychology, and then I did a Master’s in social sciences. At 59 years old, I went back to law school. It was the best thing I ever did, and today I’m working at the University of St. Paul, but I’m also studying Canon Law as a student. So, I’m really having fun learning.

AW: Learning is where it’s at. I am with you on that. Marie, thank you so much. The pleasure really has been all mine. I really enjoyed meeting you the first time and now interviewing you here. Thank you so much.

The Honourable MPCP: Thank you, Andrea, and a warm hello to all your viewers.

AW: Thank you again, Marie. Isn’t she inspiring? Such a fantastic role model. Now, typically I conclude these episodes by summarizing three main points, you know, me and the power of three. But in this case, I’m going to conclude by sharing Marie’s special sauce for networking.

Seven ingredients. One intellectual curiosity. You gotta wanna know what makes other people tick. Two, reliability. People have to know that they can count on you. Three. Authenticity. You have to be comfortable in your own skin. Four is generosity. Never hesitate to give of your time, especially when someone is asking. Five is you gotta be bold enough to ask others for help.

Six is appreciation, as in expressing gratitude. And number seven is respect. No matter if it’s the former prime minister or the president or a stranger on the street or a clerk in the store, you’ve got to show respect to everyone. I feel like this list of seven things is gold, not just in networking, but in life.

Intellectual curiosity, reliability, authenticity, generosity, and asking for help. Appreciation and, of course, respect. Marie, thank you again so much for sharing your insights and your stories. We are all inspired now to network with a little more grace, and thank you for listening. If you enjoyed this episode, I hope you’ll share it with a friend, and I hope you’ll subscribe on whatever platform that you’re on. Talk soon.

The post 7 Ways to NETWORK with Grace | The Honourable Marie-P. Charette-Poulin (ep.195) appeared first on Talk About Talk.

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What does it take to build a strong network? The Honourable Marie-P. Charette-Poulin shares the networking strategies that built her career across decades of leadership in broadcasting, law, public service, and politics. She also reveals her “7 Rules of Networking,” principles rooted in service and respect that apply to both career and life.

In this episode, you’ll learn:
✔️Why true networking is about others, not yourself
✔️Why handwritten notes and business cards still carry weight today
✔️ How to follow up in ways that deepen relationships
✔️ The 7 timeless rules for building meaningful connections

From negotiating with unions at CBC to serving in Canada’s Senate, Marie’s career has been defined by connection and grace. Her stories illustrate how networking can shape careers, build trust, and even save lives.

This episode is essential for anyone who wants to network with authenticity and create relationships that endure.

CONNECT WITH ANDREA

💻 Website: TalkAboutTalk.com
💼 LinkedIn – Andrea: https://www.linkedin.com/in/andreawojnicki/
💼 LinkedIn – Talk About Talk: https://www.linkedin.com/company/TalkAboutTalk/
📣 Newsletter: https://www.TalkAboutTalk.com/Newsletter/
🟣 Podcast – Apple Podcasts: https://podcasts.apple.com/us/podcast/talk-about-talk-communication-skills-training/id1447267503
🟢 Podcast – Spotify: https://open.spotify.com/show/3afgjXuYZPmNAfIrbn8zXn?si=9ebfc87768524369

CONNECT WITH MARIE-P. CHARETTE-POULIN:

💼 LinkedIn: https://www.linkedin.com/in/marie-poulin-450392126/

MENTIONED IN THIS EPISODE:

📖 Biography: She Dared to Succeed: She Dared to Succeed: A Biography of the Honourable Marie-P. Charette-Poulin by Fred Langan:https://amzn.to/3HIjGr5
📖 The Power of Kindness by Dr. Brian Goldman: https://amzn.to/45oSFC9

TRANSCRIPTION

The Honourable MPCP: Networking is not projecting. Networking is actually showing interest in the other person. You’re not showing interest in yourself. You’re asking questions about the other person, and once you start networking, you can actually say that every individual multiplies.

Andrea Wojnicki: I met Marie recently at a conference where we were both delivering keynote speeches. My keynote was about delivering executive presence, and her keynote was focused on effective networking. We immediately hit it off, and I asked her to join me on the Talk About Talk podcast, and here we are. In this episode, you will learn Marie’s secret sauce to successful networking. It’s a recipe with seven ingredients.

You’ll also hear some unbelievable stories from her incredible career in broadcasting, public service law, and higher education. In case we haven’t met yet, my name is Dr. Andrea Wojnicki, and I’m an executive communication coach at Talk About Talk. You can learn more about me and what I do at TalkAboutTalk.com or by clicking on the links in the show description.

About the Guest: The Honourable Marie-P. Charette-Poulin

Now, let me briefly introduce the Honorable Marie Poulin, and then we’ll get right into the interview. Her impressive bio includes so many accomplishments that I’m afraid we’re gonna run outta time. So let me hit the highlights. Here it goes. Let’s do this. Let’s Talk About Talk.

AW: The Honourable Marie-P. Charette-Poulin is currently parliamentarian in residence at St. Paul University in Ottawa. Earlier in her career, Marie worked her way up at CBC Radio Canada as a producer, then a station manager, and as a senior executive. She then shifted to the Canadian government, where she served as Deputy Minister at the Privy Council and as parliamentarian in the Senate.

She was also a partner at the International Law Firm Gowling, WLG, and an international development officer with the Institute on Governance, working in Iraq. Her involvement with not-for-profits, as well as foundations and advisory councils, demonstrate her commitment to public service, higher education, and community involvement.

Marie’s biography entitled, She Dared to Succeed by Fred Langan was published in 2023. People say that Hoorable Poulin’s trademarks are her smile and her laughter. I would add a third trademark, her incredible grace.

Thank you so much, Marie, for being here today to talk with me and the Talk About Talk listeners about networking and the impact that it can have on our careers.

The Honourable MPCP: Thank you, Andrea. It’s an honor and it’s a joy. I had the pleasure of hearing one of your talks, and it was simply inspiring, so thank you.

The Power of Strategic Networking

AW: Back at you. I mean, that’s why we’re here, right? We really connected at that event. I wanna start by asking you, I guess, the general question, which is based on the fact that you’ve built an extraordinary career across broadcasting, across public service, and across politics. What role would you say strategic networking played for you in terms of opening doors and advancing your career?

The Honourable MPCP: It’s not only advancing your career, but I think that what networking does is helping you be of service to others above all, because people call you and they say. Do you know someone in this field? And I’ll give you an example. 2020. It’s the winter, and a longstanding friend of mine.

And so we’re in 2020, and she calls me and says, Marie Paul, because that’s my, she knew me in grade one. Marie Paul, do you know anybody at the Ministry of Health in Ontario? And I said to her, Oh, Rashelle, I’m so sorry. I don’t know anyone. She says, Marie, you’re the most connected person I know. Yeah, think. And I said, Oh my God, Rashelle, wait a minute.

Give me a little bit of time, but don’t leave your email. I will get back to you. I immediately called my contact, got the name of the very senior, a public servant in the Health Department of Ontario was able to get the name, the email address, the phone number, and sent everything to Sarah. A few days later, she sent me the most beautiful email saying to me, you probably saved the lives of many of my nuns because of the information I was able to gather, and I can’t thank you enough.

And the beginning of 2020, what was it? The beginning of COVID. Yeah. And we, so we still didn’t see each other twice a year. And she always says to me, you saved the life of nuns. And I can’t thank you enough. Okay. And so that’s what networking, that’s really what networking is all about. It’s not about us, it’s about the others.

AW: So out of the gates, you’ve given me the shivers. This happens to me sometimes when I’m coaching people and we come up with something really profound. You’ve given me the shivers with the first story that you’ve told Marie. Oh my gosh.

The Honourable MPCP: She wasn’t a blank.

AW: But this beautifully illustrates the impact that effective networking can have.

The Honourable MPCP: Yeah.

AW: It also beautifully illustrates your mindset or your philosophy around networking. Right. That of providing service.

The Honourable MPCP: But I had never realized that networking was networking network until the former Prime Minister Jacques, I went into his office one day for coffee and he said to me, how’s the most connected person I know.

And I said to him, What do you mean boss? Connected. He said, you have a million dollar Rolodex. How do you do it? You can’t imagine how much people appreciate it. But I had never realized until he mentioned it. And I think it’s also because he has a lot of influence on me that I did a double take, and as you say, I had shivers because I hadn’t realized that actually, that’s what I’ve been doing since the age of five.

AW: So then in retrospect, I guess what impact did this skill of yours that you may not have been conscious of, and then you became conscious of, right. What impact did it have on your career?

The Honourable MPCP: It made me decide to be more of service to others. So when I was invited by the University of St. Paul in Ottawa, which is a bilingual small Catholic university, but is very inclusive because we have many Muslims, we have many Protestants, and we have many nonbelievers. So it’s a very inclusive, small university. So when I was called by the then rector to join the university as a parliamentarian and resident.

I thought, Oh my God, maybe I could be of service to the university. And you know, that’s how it’s working. It’s been 18 months. I’m learning every day. I’m enjoying every day, but I really feel that I’m being of service to the leadership of the university. To the professors, to the deans, and to the students.

From CBC to the Senate: Career Transitions Fueled by Connection

AW: Amazing. That is fantastic. I think all of those stakeholders are very fortunate to have you around. I remember. When you and I were at this event a couple months ago, where we met, you shared a story about how there was a sudden change early in your career when you were working with the CBC, and then how you ended up using your network or cultivating your network, right, to help you evolve to the next stage. Do you wanna share that story? ’cause I think it’s quite, um, fascinating.

The Honourable MPCP: Well, it’s interesting, you know, when I began at the CBC in 1973 as a researcher at $15 a week. Loved it, loved it, loved it. Became a radio producer. Then I was sent to Sudbury to open all the Francophone radio services in Northern Ontario, one production center with 35 repeaters.Fantastic.

Ben invited me. He was then president of the CBC, invited me to come back to Ottawa to become the vice, the Associate Vice President of all the regional stations across Canada, Rimouski, Quebec City, Moncton, Vancouver, Edmonton.

AW: Can you just stop there for a second? Just for the record. This is a big job, especially for a woman then. Can I say that?

The Honourable MPCP: Well, this was the eighties.

AW: Yeah.

The Honourable MPCP: And there weren’t many women at the executive table.

AW: Exactly.

The Honourable MPCP: I have to admit. There was only one more, and there were 15 executives. So I fell in love with the country. Well really fell in love with public broadcasting. Then invited me to move to become Vice President, Secretary General to the Board, and I worked hand in hand with him, and after that, the new president who came in invited me to become the Vice President of Human Resources and Industrial Relations.

When I told him I know nothing about human resources, he said. Yes, but you’re connected to all the presidents of the 33 unions. You’ve worked with most of them. And I said, yes, I’m from operations, and you know, Mr. President, if I could be of service to you, I will be. So I had been vice president of Human Resources for two years, and one morning I came to the office and there was a little brown envelope under my door.

I opened the envelope, and there was the summary of the bonus, the yearly bonuses. At that time, for the seven vice presidents who were what we call support services, vice presidents, finance, internal audit, engineering, human resources, and industrial relations, and so on, and there were six men in one. All the men received $15,000.

And don’t forget, this is 1992, and I received $6,000. So I went to see my immediate supervisor, who was the senior vice president, and I put the page in front of him, and I said, I’m a bit surprised because I renegotiated 33 union agreements in 10 months. It really went well. But I said, so why? It’s the president’s decision.

So I went to see the executive vice president, who had the same professional development as I have had within the organization. And I said, I did the same thing, put the page in front of him, and said, I don’t understand. I renegotiated 33 union agreements in 10 months. He said, Come on Marie. We know you’re just that cheerleader.

So I slowly got up, took the page back, started walking towards the door, and he said immediately, Come on Marie, we can talk about this. And I turned around, smiled at him, and said, Michael, I have to go out and buy my pompoms. And I turned around and slowly left. I didn’t slam the door, went to my office, closed the door, called my husband Bernard at home and started crying, and said, Bernard, I have to leave the CBC. He said, What are you talking about? I told him the story. He said, Marie, you know you’re right. You have no choice. You have to leave.

Don’t tell anybody your intention. Come home tonight and let’s make a plan.

AW: Smart.

The Honourable MPCP: So what did we do When I got home, he made me say to him, Marie, who do you know where? That’s when I realized, who do I know? And so I started saying, oh, so and so there, and so and so there, and. Who’s the Deputy Clerk of the Privy Council because we worked together when I was Secretary General, and he was then the chief of staff to the Minister of Communications, and Oh, I know the chief of staff to the Prime Minister.

I said, I know Hugh Siegel. We met in Sudbury, remember? Sure. In, uh, 19, uh, 80, uh, he came with William Davis to the radio station, and so I went through the list. We decided that I would call, not directly these people, but that I would call three different friends who would call them to give them the message that Marie Poulin was interested in a new professional chapter.

Nothing about what had happened. I didn’t tell anybody, and I didn’t share it for years. And so the next thing I knew, I was invited for lunch by the clerk of the Privy Council, Glenn Shortliffe, because my timing was impeccable. They were looking for deputy secretary to cabinet in communications because the outgoing had just given his resignation, and the job was open.

So the timing was perfect, and so I was able to announce to the president privately that September. That I would be leaving on October 1st. And so there was a tradition that when a vice president would leave the CBC, there would be a special dinner in the boardroom with the members of the board, all the vice presidents, and the vice president and his, because it was usually a he, his spouse.

AW: Yeah.

The Honourable MPCP: So there was no dinner for me. There was a lunch given in the cafeteria, chaired by the president. And all the vice presidents, my husband was not invited.

AW: Oh, wow.

The Honourable MPCP: And so when I was invited to say a few words, I thanked my colleagues for their cooperation and told them how much I had enjoyed my 20 years at the CBC. And I thanked them all for their friendship and their success stories. And then the lunch was over, the president left, and the senior vice president and the executive vice president. And every vice president came and shook my hand and said, Marie, you’ve got class.

AW: Mm-hmm. You do.

The Honourable MPCP: And I never forgot it. It was the lesson of my life where you can be respectful in a very difficult situation.

AW: Yeah.

The Honourable MPCP: And not slam the door, but just make sure that other doors are opening. Because of the respect that you’re showing.

AW: So to me, Marie, this exceptional story really it highlights many things, but two of the things I just wanna identify are is one that being so gracious, having such class is actually a sign of strength that ends up helping you, but it does take strength. And I just want you to know how much I respect, you know, all of the decisions that you made there really made it, your story really made an impact on me.

But the other thing about your story is how you weren’t in a situation where so many people are, where they realize too late that they have not been cultivating their network, their professional and personal network, right? That they, they’re like, oh, I need a job, and, and your husband was smart enough to say, let’s come home and brainstorm what contacts you have and what the plan’s gonna be in terms of leveraging that network that you’ve been servicing.

The Secret Sauce: 7 Traits That Make a Great Networker

So this is my question for you. What were you doing that you can think of now in retrospect that you can maybe suggest to the Talk About Talk listeners as advice in terms of cultivating a strong network?

The Honourable MPCP: I think that, first of all, we need conditions, or what we call premises. Okay. To be able to reach out to people successfully. And there are seven of them. Can I share with you?

AW: Yes, please.

The Honourable MPCP: Because they’re fun. So I have seven of them. Number one, intellectual curiosity. You gotta wanna know what makes other people tick. Number two, reliability. People have to know that you can count on them, but also on your discreteness. So important number three, authenticity. You have to be comfortable in your own skin. I’m proud to be from Sudbury, from Northern Ontario. It’s fun. I like cars. When you’re from Northern Ontario. You like cars and you like water, and by the way, those are three qualifications, curiosity, reliability, and authenticity. Being comfortable in one’s own skin that make up the results of the Berkeley study. These the three conditions to being successful. So, what else do you need?

You need generosity. Number four. You never hesitate to give of your time when a person asks you for something.

AW: including being on a podcast.

The Honourable MPCP: That’s an honor.

AW: Yeah. Number five, courage. You’ve gotta be bold enough to ask for help. Number six. Appreciation. Oh my God. You’ve got to take the time to express gratitude to say thank you.

That thank you, goes a long way. Number seven, respect. No matter if it’s the former prime minister or a former clerk in a store, you’ve got to show respect to every every person. Those are my seven premises to be able to network. Now, what does it take to develop networks and everybody can, no matter if you’re shy or outgoing or tall or short, or working as a waitress or working as the governor general,

AW: Or male or female.

The Honourable MPCP: Or male or female, right. Thank you. Yeah, because there’s one precious tool. And it’s called the business card. I’m still using it, and people are, or more and more using them. The Japanese have found out that it’s such a precious tool because even today it’s sensual. You touch a card, you have all your information on that card, who you are, what you do, how you can be reached if you have a psych.

You have an address for your site. Everything is there, but it has to be accessible. I always have them in my right-hand pocket. When someone gives me their business card, I put them in my left-hand pocket. They’re not in a purse. They’re not inside. They’re not in a satchel. They have to be very accessible.

AW: So Marie, I remember when you and I met at this event a couple months ago, and you and I started speaking before we delivered our keynote speeches. And I asked you if you had a card, and you said yes. And then you said, do you have one? And I had to run and grab my purse and pull it.

And then you taught this to me in your keynote, which is Andrea, keep your cards on in one pocket left or right, and then use the other side for the ones you receive. Such an obvious thing, but so helpful. So helpful. And I have to say one other thing about business cards. I feel like they were waning, and I feel like they’re now coming back to your point. Oh yeah.

Most of the people at that event, most of the women that were at that event, they were all CEOs, right? Female CEOs. Yes. I think. Almost every single one of them had a business card.

The Honourable MPCP: Very much. And if they didn’t, they did 48 hours later because they all sent me emails. I received emails for the whole week. Following or so. And they certainly have business cards now, and what’s interesting is that it is very practical to be able to simply, with your phone, get the electronic address from the other person. But when you get home, it’s amongst all your other contents. Whereas the business card, when you enter your pockets, you remember meeting that person or those people, right? And you say, Oh, wasn’t that nice?

AW: Right? So it’s a reminder. It’s also a cue to follow up. Right. We were talking about that. We were talking about the fact that if you don’t follow up, you may as well have not met the person. Frankly, you can put them in your LinkedIn if you’re not following up.

The Honourable MPCP: Very much so, and there are different opportunities to follow up also. So it’s key and it’s personal.

Timeless Tools: Business Cards, Handwritten Notes & Staying Top of Mind

AW: So Marie, in addition to having business cards and sharing them with people, with this left pocket to the right pocket strategy and following up, what other specific tips will you would you like to highlight?

The Honourable MPCP: It’s involvement is saying yes to the invitations. To gathering, gather where you can meet people and new people, old friends, but new friends, new colleagues, old colleagues. It’s so important. It’s giving that time. And thirdly, I would say that it’s taking the time to write a handwritten note, example. A friend of yours gets a big promotion.

It’s nice to send an email. Of course it’s, but you know, that handwritten note is special. Let’s hope Canada Post stays in business for handwritten notes, please.

AW: Yeah. Beautiful. You’re right. You’re right. An email is better than nothing, but a handwritten note is, is a very personalized gesture and it, and it takes a little above, beyond.

The Honourable MPCP: I act my talk. I even suggested to get personal letterhead done so that when your note is received, it’s clear on who it’s coming from and it gives it a touch of professionalism. Yeah. Which is so important. So be it. If you’re a doctor or a cashier, or a sales representative. That personal note makes it very special.

AW: Yeah. I love this idea of, of, I love personalized things just generally, but having personalized stationary, it’s, you know, in relation to your personal brand or your professional identity, it’s signaling, you know, a certain conscientiousness, a certain class.

This is a common theme with you, Marie, is this, is this class, and Grace that you have, I wanna ask you. A couple of other more specific questions about networking. Do you think it’s different for women versus men especially, you know, today? Do you think it’s networking is different for women?

The Honourable MPCP: I don’t see it. I don’t see it as different, honestly. Andrea. Yeah, I do think that there are, there are individuals, both men and women, who are shyer than others, and so they don’t want to project who they are. But networking is not projecting. Networking is actually showing interest in the other person. You’re not showing interest in yourself.

You’re asking questions about the other person. And once you start networking, you can actually say that every individual multiplies. I always say, if you know one senator. You know, 105 senators, because you can reach out to that one person and find out who is interested in this issue that I could connect with.

And so it’s the multiplication, therefore of your contacts, which is really, really important. And you’ve gotta be bold to ask, as I was mentioning earlier, you know, we asked our doctor. For the name of a specialist. Well, we have to be bold to ask a colleague in a law firm, for instance, Does one of your colleagues practice this type of law?

AW: Right. Brilliant. I love what you just said also about for shy or introverted people who may be apprehensive about networking. It’s not about you, it’s about the other person. You absolutely are gonna be quoted on that. I love that.

The Honourable MPCP: But the other thing also, Andrea, is that if you really want to be up to date. You have to keep what I call the Rolodex.

You have to keep that list of names of contacts. Up to date, right? When you get new business cards, you have to enter them in your phone. And I have to say, it’s work.

AW: It is work. It is work. But you can get a lot of traction.

The Honourable MPCP: Yep. Whenever I’m on the train to go to work, uh, from Hot Water Toronto, I always take advantage of those four hours to put my list up to date, and I don’t stop.

And while you’re putting it up to date, what’s interesting is you fall on a name. Oh, Dr. Andrea, I wonder how she is. You sent Dr. Andrea A. Little message. How are you? Right? And so it’s a way of not only keeping the list up to date, but also the contacts, right?

AW: Again, the business cards are serving as a catalyst to remind other people about you. And then also, as a reminder to reconnect very much.

The Honourable MPCP: The biggest challenge is maintaining your list, right? Is maintaining those contacts. So I do it in a very very specific way. When I was called to the Senate, I discovered that there was a tradition on the hill that all parliamentarians from both houses would send out a New Year’s card to their constituents, their friends, their contacts.

So I started sending out New Year’s cards, and so even if I’d left the Senate 10 years ago, every year I send out New Year’s cards to family, friends, and contacts. The challenge is that very often people have moved. Right now, that’s another challenge, but I have to say that those cards have more impact than we can ever imagine.

Someone sent me an email, or more than one actually. It’s so nice to receive your personal card with your personal wishes, Marie. Thank you so much. And same to your family. So that’s one way of keeping up a network.

AW: You’re keeping, there’s another, you’re keeping top, top of mind with people, right? And, and it’s, and it’s lovely. You’re, you’re, it’s once to hear. You’re not asking for anything. You’re just providing your well-wishes.

The Honourable MPCP: That’s it. And do you know the pleasure I get outta saying writing. Dear Andrea, I trust you’re doing well. May the new year bring you the best of everything, Marie. It’s that pleasure you get in those 30 seconds of thinking about that one person and his or her loved ones, right? It’s very, very special. Then there’s something else that I’ve started doing, and I started doing this quite a few years ago.

I’ve always loved birthdays ever since I was a little girl. So whenever I meet someone. I always try to find a way to ask them their birthday. So every fall my husband buys me a new calendar. It’s huge, and it’s a paper calendar. I put in an every date birthday of Andrea, birthday of Steve, so that every month I have about 75 birthdays that I know of.

AW: Oh, wow.

The Honourable MPCP: So that when I get up in the morning. One of the first things I do over coffee is check the calendar and see whose birthday, and I send out a wish.

AW: So nice.

The Honourable MPCP: And it takes a few seconds to send a birthday wish to two people, three people.

AW: Amazing.

The Honourable MPCP: And it’s special. It’s their birthday, it’s their day. So is special.

Wrap-Up & Rapid-Fire Questions

AW: So I’m seeing this common theme of providing service and not asking anything in return. I’m also hearing a common theme of you using, there’s certain tools or practices or exercises that you do that serve, I used this word before as a catalyst to remind you to reach out to people. There’s the business cards, there’s the calendar, right? I think it’s absolutely brilliant.

The Honourable MPCP: And I know it’s not online, it’s not electronic. Why? Because I can see huge. Yep. Huge. Right in front of me, and it sort of sticks out. Birthday off, birthday off. With all my, my, my agenda for the day. So it’s, uh, it’s fun.

AW: So people could put the birthdays in their electronic calendar. Oh, absolutely. Or on their paper calendar. So that reminds me of, I guess the last question I wanted to ask you before we get into the three rapid-fire questions, which is obviously the art of networking. Maybe not your philosophy around it, but how you do it has evolved over the course of your career with the internet and computers and phones, and everything and the rise of social media.

So how has that impacted your networking or what you see other people doing? I find that it’s facilitated it.

The Honourable MPCP: Yeah, ’cause networking now has been made so much easier, and it’s right there, right in front of us. So thank God. I love, love, love being able to send an email being able to, and most former parliamentarians. Don’t go on social networks too much. We’ve been, uh, harassed enough. But I do go on one or two, and I love being able to react to someone who’s been promoted, just been promoted, or use that information mm-hmm. To send a personal note to the person who’s been promoted. Right. Which is nice. A handwritten note for a promotion because it’s a success story.

AW: So the internet and technology is providing us with the ability to have, I guess, a broader network. It’s also faster access. And I remember after you and I met, we were emailing back and forth, and I said, I missed the name of your daughter, and I’m trying to connect with her on LinkedIn. Right. So that conversation could have happened, but it would’ve taken a long time if we were sending each other letters. Right. So it was like instant. Within a couple days, I reconnected with your daughter, which was lovely.

The Honourable MPCP: It’s interesting. I find that a phone call sometimes can be intrusive because people are so busy today that I prefer sending an email when the person will read it at a convenient time for him or her.

AW: Yeah. The asynchronous nature. And I think that that’s why with, I guess, the generation Z, the generation Y and Z, they are staying off the phone. Right. And it’s like they wanna have asynchronous communication. Yeah.

But I understand them.

AW: Yeah. Well, once again, you’re considerate of others. You’re in the service of others, and you’re so gracious. Are you ready for my three rapid-fire questions?

The Honourable MPCP: Oh my, that’s, this is interesting. Absolutely. So I take for granted that you ask those three questions to all your guests.

AW: I do.

The Honourable MPCP: Oh, interesting.

AW: I do, I do.

The Honourable MPCP: Okay.

AW: Okay. And, I can share with you some of the trends of what I hear, but let’s, let’s go. The first one is, are you an introvert or an extrovert? And how does that affect your communication?

The Honourable MPCP: Oh, that’s interesting. I think we all are a balance of folks. Because I love meeting people. I don’t like being the center of attention. As a former radio producer, I like bringing the light on others, but I love meeting people.

On the other hand, I was raised by nuns and priests who taught me the importance of closed retreats. So I try to go away four times a year for a few days, just on my own, to go into complete silence and prayer for a few days.

AW: Wow.

The Honourable MPCP: Yeah, and it really nourishes the soul and the mind. And the body.

AW: For how long have you been doing that?

The Honourable MPCP: Since 1992. I was very, very, very tired. I had just finished renegotiating those 33 agreements at CBC, and my husband greeted me at home with a ticket when I got home, and he said. You’re leaving for Mexico tomorrow morning for a trip on your own for a week.

Because you need to rest, otherwise you won’t survive. And that’s when I discovered the pleasure of being in silence. By yourself, even though you’re in a social environment of an all-inclusive, for instance. No, I’m not sociable at all. I say hello. That’s about it. I do a room service. Yeah. And I really go into silence for a few days. And I really, every time I come back, I feel as though I’m a new person.

My husband always reads me at the airport and says. Where did you leave the last 10 years? Oh, wow.

AW: So nice. Your husband sounds absolutely amazing. Okay. Rapid fire. Question number two. What are your communication pet peeves?

The Honourable MPCP: The fact that people are introducing themselves only with their first name.

History has taught us that when there was slavery, people were known only for their first name. I like to hear the full name. The first name and the family name. That’s my pet peeve.

AW: Nice. That’s a unique one. Okay, question number three. Is there a podcast or a book that you find yourself recommending to people lately?

The Honourable MPCP: Well, I could always recommend Fred Langan’s book. She Dared to Succeed, which is the title of my biography that he wrote. There is one book.

AW: I’m gonna put the link to that book in in the show notes, by the way, so people will see.

The Honourable MPCP: Thank you. Fred Lagan is a great biographer, as you know. He works for the global male. Yeah, and he’s a great biographer. The book that really touched me was The Power of Kindness by Dr. Brian Goldman from Toronto. Have you read?

AW: I have not read the book. I’ve met him. I will also put a link in the show notes to that book, and I need to read it myself

The Honourable MPCP: And maybe do a podcast with him.

AW: That’s a great idea. That’s a great idea. Is there anything else you wanna share with the Talk about Talk listeners, Marie, about networking with grace?

The Honourable MPCP: Oh, I just say to all your viewers and your listeners that you’re doing a great job because what you’re doing is you’re giving us an opportunity, Andrea, to learn from others.

So thank you, because I’m learning from others and I love learning. I have to say, I did a Bachelor of Arts and Psychology, and then I did a Master’s in social sciences. At 59 years old, I went back to law school. It was the best thing I ever did, and today I’m working at the University of St. Paul, but I’m also studying Canon Law as a student. So, I’m really having fun learning.

AW: Learning is where it’s at. I am with you on that. Marie, thank you so much. The pleasure really has been all mine. I really enjoyed meeting you the first time and now interviewing you here. Thank you so much.

The Honourable MPCP: Thank you, Andrea, and a warm hello to all your viewers.

AW: Thank you again, Marie. Isn’t she inspiring? Such a fantastic role model. Now, typically I conclude these episodes by summarizing three main points, you know, me and the power of three. But in this case, I’m going to conclude by sharing Marie’s special sauce for networking.

Seven ingredients. One intellectual curiosity. You gotta wanna know what makes other people tick. Two, reliability. People have to know that they can count on you. Three. Authenticity. You have to be comfortable in your own skin. Four is generosity. Never hesitate to give of your time, especially when someone is asking. Five is you gotta be bold enough to ask others for help.

Six is appreciation, as in expressing gratitude. And number seven is respect. No matter if it’s the former prime minister or the president or a stranger on the street or a clerk in the store, you’ve got to show respect to everyone. I feel like this list of seven things is gold, not just in networking, but in life.

Intellectual curiosity, reliability, authenticity, generosity, and asking for help. Appreciation and, of course, respect. Marie, thank you again so much for sharing your insights and your stories. We are all inspired now to network with a little more grace, and thank you for listening. If you enjoyed this episode, I hope you’ll share it with a friend, and I hope you’ll subscribe on whatever platform that you’re on. Talk soon.

The post 7 Ways to NETWORK with Grace | The Honourable Marie-P. Charette-Poulin (ep.195) appeared first on Talk About Talk.

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