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Giving a Space to Complain with Jeremy Wright
Manage episode 475612813 series 3647682
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In this episode, Jeremy Wright, a tech leader and expert in communication, discusses the importance of creating safe spaces for team members to voice their complaints. Drawing from his experience in AI technology and bilingual communication, Jeremy highlights how giving employees a platform to express frustrations can uncover key areas for improvement, foster emotional engagement, and enhance team collaboration. He shares practical advice, including the use of a 'time to complain' technique in one-on-one meetings and the surprising impacts it can have on team productivity and cohesion. Listen in to learn how embracing complaints can lead to human flourishing and better organizational outcomes.
Links:Guest LinkedIn Profile - https://www.linkedin.com/in/jeremylwright/
Recommended Book(s):"Growth Levers" by Matt Lerner: https://www.amazon.com/dp/173842622X?tag=sommardahl-20
Other Links Mentioned:Jeremy's Blog and Newsletter: https://quiescent.us/
Timeline:00:00 Introduction and Guest Overview 01:06 Jeremy's Current Projects and AI Innovations 02:43 Book Recommendations and Industry Insights 04:46 Confession Time: Learning from Mistakes 07:25 The Power of Complaints in Team Dynamics 12:05 Practical Techniques for Encouraging Feedback 18:19 Balancing Leadership and Empathy 27:39 Final Thoughts and Connecting with Jeremy
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