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How We Deliver a Smooth Payment Experience to Meet Customer Expectations | Vanessa Albarran, Selfridges
Manage episode 440716584 series 2945928
Content provided by Endava. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Endava or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
When shopping, few people think about the complex processes behind smooth payments. Yet, this area is both dynamic and essential, especially for payment systems at some of the world’s largest department stores. In this episode, Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges reveals how payments affect customer satisfaction in retail and discusses how AI and digital transformation drive change and modernisation across the industry. Tune in now!
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Manage episode 440716584 series 2945928
Content provided by Endava. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Endava or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
When shopping, few people think about the complex processes behind smooth payments. Yet, this area is both dynamic and essential, especially for payment systems at some of the world’s largest department stores. In this episode, Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges reveals how payments affect customer satisfaction in retail and discusses how AI and digital transformation drive change and modernisation across the industry. Tune in now!
Looking for more industry-specific insights? Explore more Endava podcasts here.
134 episodes
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Similar to Tech Reimagined
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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