Episode 118: Optimize IT Support And Manageability In Today’s Remote Environment TechSperience Solutions podcast

23:43

Quantum computing represents a significant shift in computational power, offering both opportunities and challenges for securing sensitive data. Join the Connection Security Center of Excellence team as we delve into the transformative threats that quantum computing poses for cybersecurity and the countermeasures we should be considering to address those threats. We'll explore the fundamentals of quantum computing, including concepts like qubits, superposition, and entanglement, and how these principles can enhance encryption and threat detection. Quantum cryptography, quantum random number generation, and quantum machine learning are some of the promising applications that could revolutionize device security. However, quantum computing also poses risks to traditional cryptographic methods, potentially compromising data integrity, authentication protocols, and long-term data security. We'll discuss the need for quantum-resistant cryptographic algorithms and the importance of transitioning to quantum-safe technologies to protect against future quantum-enabled threats. Join us as we navigate the exciting yet complex landscape of quantum computing and security, highlighting the advancements, challenges, and future directions that will shape the approach to cybersecurity in the quantum era. Speakers John Chirillo, Principal Security Architect, Connection Rob Di Girolamo, Senior Security Architect, Connection Kimberlee Coombes, Security Solution Architect, Connection Lindsay Nelmes, Microsoft Solution Sales Executive, Connection Show Notes 00:00 Introduction to Quantum Computing and Cybersecurity 02:31 Real-World Impacts of Quantum Computing 04:49 The Timeline for Quantum Threats 06:29 Industries at Risk and Proactive Measures 08:36 Understanding Quantum Resistant Algorithms 09:59 Leveraging Quantum for Cybersecurity Improvements 12:08 AI and Quantum Computing Synergy 14:07 Microsoft's Role in Quantum Security 15:30 Future Milestones in Quantum Computing 18:02 Misconceptions About Quantum Computing 20:12 Final Thoughts and Takeaways For more information on how to better secure your environment, visit Connection.com/Cybersecurity.…

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Episode 136: Future-Proofing IT Operations with AIOps and Automation 27:44

12 weeks ago27:44

27:44

AIOps is revolutionizing IT operations, enabling businesses to manage infrastructure more efficiently than ever. In this episode, we explore how automation, AI, and machine learning are reshaping IT management—driving self-healing systems, autonomous operations, and proactive performance optimization. As organizations scale, ensuring resilience, minimizing downtime, and controlling costs are more critical than ever. Join us for a forward-looking discussion on the key trends fueling AIOps adoption and the strategies IT leaders can use to future-proof their operations. Expect actionable insights on leveraging AI-driven automation for smarter, more scalable, and cost-effective IT management. Speakers: Taruna Gandhi, Head of Product Marketing for OpsRamp, Hewlett Packard Cameron Bulanda, VP of Technical Sales and Centers of Excellence, Connection Show Notes: 00:00 Introduction to AI in Operations 03:11 The Importance of Observability 05:54 Breaking Down Silos with AIOps 09:10 Real-Life Examples of Self-Healing Systems 12:02 Proactive Management with AI Insights 14:51 Leveraging Anonymized Data for Better Insights 18:05 Future of AI in Operations Management 20:49 Driving Sustainability with AI 23:59 Choosing the Right Partner for AI Solutions…

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Episode 135: Unveiling the Hidden Threats in Hyperconnected Healthcare (A Cyber-Thriller's Take on IoMT Security) 19:31

13 weeks ago19:31

19:31

In a world where hospitals rely on interconnected medical devices to save lives, there are continuous hidden vulnerabilities lurking beneath the surface. This podcast dives into the realities of IoMT security with John Chirillo, Principal Security Architect and author of the newly released novella Silent 1ntrusions, alongside cybersecurity expert Rob Di Girolamo, to break down the threats, the lessons, and what we can do to defend against them. We’ll delve into topics Silent 1ntrusions’ main character, Dr. Kristi Chiro experiences as she battles a relentless hacker. A pacemaker’s glitch, insulin pumps go haywire, and an entire hospital teeters on the edge of collapse. In an era of hyperconnected healthcare, how safe are we really? Speakers: John Chirillo, Principal Security Architect, Connection Rob Di Girolamo, Senior Security Architect, Connection Kimberlee Coombes, Security Solution Architect, Connection Show Notes: 00:00 Introduction to IOMT Security and Silent Intrusions 02:46 Real-World Inspirations Behind Silent Intrusions 06:10 Exploring IOMT Vulnerabilities in Healthcare 08:49 Challenges in Securing IOMT Devices 11:46 Attack Scenarios and Realistic Threats 14:50 Key Takeaways for Healthcare Professionals 18:08 Future Threats in Healthcare Security…

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Episode 134: AIOps – The Future of Threat Detection and Response 27:34

16 weeks ago27:34

27:34

Artificial intelligence for IT security operations (AISecOps) is revolutionizing cybersecurity. In this episode, we discuss how AI and machine learning are used to analyze IT data, allowing organizations to: Proactively identify and respond to threats: Detect anomalies, predict outages, and automate incident response. Improve efficiency: Streamline security operations and optimize resource allocation. Enhance threat detection: Uncover complex attack patterns and stay ahead of emerging threats. We'll cover real-world applications of AISecOps, the challenges in implementing this technology, and future trends in AI-driven security. Finally, we'll provide actionable insights for organizations looking to strengthen their security posture with AISecOps. Speakers: John Chirillo, Principal Security Architect, Connection Rob Di Girolamo, Senior Security Architect, Connection Kimberlee Coombes, Security Solution Architect, Connection Show Notes: 00:00 Introduction to AIOps and Cybersecurity 03:07 The Role of AIOps in Threat Detection 06:01 Adapting to Evolving Cyber Threats 08:58 AI in Proactive Threat Hunting 11:55 Challenges in AIOps: False Positives and Data Quality 14:51 The Future of AIOps and Self-Healing Systems 17:45 AI and Zero Trust Strategies 21:07 AIOps for Small and Medium Businesses 23:52 Final Thoughts and Recommendations…

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Episode 133: From Chaos to Clarity – AI Security Tools at Work 26:26

22 weeks ago26:26

26:26

In this episode, our Security Center of Excellence team delves into a real-world cybersecurity mystery and its unexpected solution. This incident is a perfect storm, highlighting the complexities of modern IT environments and how seemingly unrelated actions can cascade into significant business disruptions and major security incidents. But here's where it gets fascinating: what appeared to be a sophisticated cyber-attack turned out to be something far more mundane, yet equally dangerous. The hero of this story is an AI-powered assistant, still in its proof-of-concept phase, that cracked the case. Join us as we unravel the mystery of the Phantom Brute Force attack and the AI detective that solved it. This isn’t just a mere cautionary tale about the complexities of modern IT environments; it serves as a stark reminder of how easily security can be compromised in unexpected ways. Speakers: John Chirillo, Principal Security Architect, Connection Rob Di Girolamo, Senior Security Architect, Connection Kimberlee Coombes, Senior Security Architect, Connection Show Notes: 00:00 Introduction to Cybersecurity Challenges 01:02 The Incident Unfolds: A Case Study 03:51 Utilizing AI Tools for Incident Resolution 10:29 The Role of AI in Cybersecurity 15:35 Bridging Theory and Practice in Cybersecurity 18:00 Best Practices: Hard-Coded Passwords and Change Management 23:43 Empowering Users with AI Tools…

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Episode 132: Frontline Cybersecurity: Trends, Impacts, and Zero Trust Insights 34:26

25 weeks ago34:26

34:26

In the ever-evolving world of cybersecurity, staying ahead isn't just an option—it's a necessity. In this episode, we peel back the layers of the latest attack vector trends and take you into the heart of a recent cyber incident that challenged conventional defenses. This isn’t just about technology; it’s about the human element—everyday people navigating an invisible battlefield. We’ll break down the anatomy of a sophisticated malware attack that slipped past traditional security measures with ghost-like precision. Discover the tools, strategies, and decisions that led to its eventual detection, containment, and remediation. Beyond the technical deep dive, we’ll explore the critical role of Zero-Trust principles in building resilient defenses and highlight how fostering a culture of awareness and vigilance can be the ultimate game-changer. Whether you’re an industry veteran or just starting your cybersecurity journey, this episode is packed with insights and actionable takeaways to fortify your defenses and stay ahead of emerging threats. Speakers: John Chirillo, Principal Security Architect, Connection Rob Di Girolamo, Senior Security Architect, Connection Pam Kennedy, Senior Cybersecurity Engineer, Connection Kevin Knapp, Senior Cybersecurity Engineer, Connection Show Notes: 00:00 Introduction to Cybersecurity Trends 02:50 Ransomware Evolution and Tactics 06:07 AI's Role in Cyber Threats 09:01 Critical Infrastructure Vulnerabilities 11:52 Supply Chain and Vendor Attacks 15:11 Identity-Based Attacks and Authentication Challenges 18:05 Key Takeaways for Organizations 20:57 Case Study: The Wave Browser Incident 27:12 Post-Incident Analysis and Lessons Learned…

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Episode 131: Securing Industry 4.0 33:41

25 weeks ago33:41

33:41

The manufacturing sector is racing towards a digital future, but this innovation brings an explosion of cyber threats. This episode exposes the hidden vulnerabilities putting manufacturers at risk and reveals essential strategies to protect your operations. Discover how to secure vulnerable legacy systems, maximize your cybersecurity insurance, and gain critical visibility into Operational Technology (OT). We'll also explore how Microsoft and AI are revolutionizing cybersecurity defense. Don't let cybercriminals cripple your progress. Tune in now for actionable insights and expert advice to fortify your manufacturing business against evolving threats. Host: James Hilliard Speakers: Ryan Spurr, Manufacturing Strategy Director, Connection Travis Guinn, Principal Partner Solutions Architect for Security, Microsoft Show Notes: 00:00 Introduction to Industry 4.0 Security Challenges 03:03 Assessing Current Security Postures in Manufacturing 05:54 Cybersecurity Insurance and Its Impact on Manufacturers 09:12 The Need for Visibility and Insight in Manufacturing 12:02 Modernization and Integration of IT and OT 14:52 Decision-Making in Cybersecurity Modernization 17:49 Leveraging Microsoft Tools for Cybersecurity 21:02 The Role of AI in Enhancing Cybersecurity 25:46 Conclusion and Next Steps for Manufacturers…

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Episode 130: AI in Manufacturing – Productivity at the Point of Use 35:38

27 weeks ago35:38

35:38

Manufacturing is undergoing a quiet transformation as AI becomes embedded across the industry, often without companies fully realizing it. Despite abundant data, many manufacturers are missing chances to boost productivity and quality control. With mature tools like Vision AI gaining traction, the future of manufacturing will rely on intelligent automation, edge computing, and AI as a workforce enhancer rather than a replacement. In this episode, we delve into the current and future role of AI in manufacturing, highlighting practical applications and the impact on efficiency. We’ll cover how manufacturers can better leverage data, embrace embedded AI, and foster collaboration to successfully implement AI solutions, emphasizing the importance of continuous learning in this evolving space. Host: James Hilliard Guests: Ryan Spurr, Senior Manufacturing Strategy and Business Development Director at Connection Jeff Minushkin, VP Helix Core Engineering Show Notes: 00:00 Introduction to AI in Manufacturing 02:52 Current State of AI Adoption in Manufacturing 06:05 The Future of AI: Trends and Innovations 09:03 Identifying Wins: Productivity and Quality Control 11:51 Technological Changes on the Horizon 14:47 Impact on Workforce: Operators, Engineers, and Managers 20:50 Engagement Process: From Strategy to Execution 26:57 The Path Forward with AI in Manufacturing…

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Episode 129: Boosting Workplace Productivity with Embedded AI 23:48

29 weeks ago23:48

23:48

Embedded AI is revolutionizing industries by making advanced technology accessible to all organizations, driving innovation through applications like contract automation and proposal generation. In this episode, we explore how our clients are leveraging embedded AI solutions and address key challenges, including ROI concerns and ethical considerations. Learn why it's vital to start your AI journey today—and how Connection can help you stay ahead. If you want to learn more about how Connection is helping its customers to improve productivity through AI Embedded AI, check out our pages www.connection.com/solutions-services/artificial-intelligence and www.connection.com/solutions-services/digital-workspace. Speakers: Brian Gatke – Vice President, GTM Solutions Strategy and Portfolio at Connection Travis Cook – Director, Industry Solutions at Connection Show Notes: 00:00 Introduction to AI Adoption Challenges 02:50 Understanding Embedded AI and Its Applications 06:06 The Democratization of AI 08:58 Navigating Hesitancy in AI Implementation 11:47 Exploring Use Cases for AI in Various Industries 15:09 The Importance of Clear Business Challenges 18:02 Ethical Considerations in AI Deployment 20:52 The Urgency of Getting Started with AI…

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Episode 128: AI-Powered Retail – Balancing Innovation and Security 43:51

32 weeks ago43:51

43:51

AI is transforming the retail landscape, offering unprecedented opportunities to enhance efficiency, personalize the customer experience, and optimize operations. But with these opportunities come new challenges. In this episode, we explore how AI can empower employees, drive hyper-personalization, and revolutionize supply chain management. We also delve into the critical security risks associated with AI adoption and discuss how retailers can balance innovation with robust security measures. Host: James Hilliard Guests: Brian Gallagher, Connection Retail Strategy Director Rai Basharat, Connection Senior Director Data Orchestration, Helix Center for Applied AI and Robotics Show Notes: 00:00 Introduction to AI in Retail 03:08 Top Benefits of AI for Retail 05:59 Enhancing Customer Experience with AI 08:52 AI's Role in Employee Productivity 11:59 AI in Supply Chain Optimization 14:48 Security Implications of AI in Retail 18:00 Balancing Innovation and Security 21:06 The Future of AI in Retail 23:52 The Human-AI Relationship in Retail 26:48 Conclusion and Next Steps…

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Episode 127: AI in Healthcare – A Revolution in Progress 53:09

50 weeks ago53:09

53:09

AI is revolutionizing healthcare by analyzing massive datasets to uncover hidden patterns, leading to breakthroughs in disease diagnosis, treatment, and patient care. Join Jennifer Johnson and Jamal Khan as they explore AI's impact on healthcare. They delve into critical ethical considerations, governance structures, data security measures, and AI's role in clinical decision support. Speakers: Jennifer Johnson, Director of Healthcare Strategy and Business Development at Connection Jamal Kahn, Chief Growth and Innovation Officer at Connection Show Notes 00:00 Introduction and AI Ecosystem Shifts 02:07 Ethical Considerations and Governance in AI Healthcare 05:49 Challenges of Data Poisoning and Model Drift in AI Healthcare 08:02 Role of CAIOs in Healthcare Governance and Data Strategy 10:48 Importance of Patient Consent and Cross-Jurisdictional Challenges 13:01AI's Impact on Healthcare Provider Work Environment 17:45 Vetting AI Partners and Virtual Assistants in Healthcare 19:39 Patient Accessibility and Engagement in Healthcare 22:50 Clinical Trials and Technology in Healthcare 24:13 Challenges of Merging Patient Data in Healthcare 27:01 AI Adoption in Healthcare: Impact on Insurance Providers 32:08 Challenges of Transparency and Explainability in AI 35:58 AI in Clinical Settings: Promising Use Cases 37:18 Choosing Hyperscalers for Healthcare AI Implementation 48:01 Data Orchestration for Patient Care with AI 50:17 Following Patients Through Care Settings with AI 52:08 Excitement and Challenges of AI Integration in Healthcare…

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Episode 126: Enhance Your Experience with Windows 11 Pro Devices 30:58

1 year ago30:58

30:58

Feeling overwhelmed by the switch to Windows 11? Wondering if it's worth the hassle or worried about a complicated migration process? Unsure if Windows 11 is a complete overhaul or a familiar friend with new features? In this podcast, we'll tackle all these questions and more, including the exciting world of AI integration within Windows 11. We'll also explore strategies for planning your upgrade, running both Windows 10 and 11 side-by-side, and top tips for a smooth and successful migration. By the end of this episode, you'll be a Windows 11 upgrade pro, ready to unlock the next generation of user experience. Host: James Hilliard Guest: Rob McGilvrey, Americas Specialist for Windows Pro & Modern Endpoints at Microsoft Show Notes 00:00 Introduction and Windows Upgrade Experiences 02:22 Windows 11 as a Feature Update 05:17 Reasons to Upgrade to Windows 11 08:05 Impact of Windows 11 on End User Productivity 10:25 Hardware Requirements for Windows 11 13:16 AI Integration in Windows 11 16:05 Procurement Planning for New Hardware 23:06 Creating a Refresh Plan for Windows 11 26:23 Running Windows 10 and 11 Concurrently 29:32 Tips for a Successful Windows 11 Migration 30:27 Resources…

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Episode 125: Navigating the AI Revolution in Manufacturing 52:47

1 year ago52:47

52:47

Artificial intelligence (AI) has been nothing short of revolutionary for the manufacturing industry. From research and development to production, and even extending to aftermarket services, AI can drastically improve productivity, bolster quality control, and optimize supply chains in the industry. However, adopting AI in manufacturing is not without its challenges and complexities. Join us as we navigate this evolving landscape, explore practical applications of AI for manufacturers, and uncover the business benefits it can bring. Guests: Ryan Spurr, Manufacturing Strategy Director at Connection Jamal Khan, Chief Growth and Innovation Officer at Connection Show Notes 00:00 Introduction 00:46 The Impact of AI in Manufacturing 03:01 Challenges in AI Adoption in Manufacturing 05:30 Unique Challenges in Manufacturing 08:22 Job Displacement in Manufacturing 09:40 Drivers for AI Adoption in Manufacturing 11:43 Factors Enabling AI Adoption 14:35 The Role of Data in AI Adoption 18:48 Applications of AI in Manufacturing 24:52 Use Cases and Workloads in AI 28:36 The Power of Camera Vision in Manufacturing 34:06 The Importance of Supply Chain Twins 38:41 The Role of Synthetic Data in AI 45:25 Connection's Approach to AI in Manufacturing 50:15 Six Areas of Focus 50:45 Partnerships and Technology Stacks 51:08 Opportunity and Feasible Use Cases 51:36 Limited Sampling of Use Cases 52:03 Learning More about AI in Manufacturing 52:17 Closing Remarks…

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Episode 124: Leveraging the Power of TIDC in Manufacturing 25:20

1 year ago25:20

25:20

Manufacturers demand better technology delivery. In this podcast, we'll explore how Connection's Technology Integration and Distribution Center (TIDC) can help manufacturing IT organizations invest in automation, tech modernization, and leverage our deep technology experience to reduce costs, improve efficiency, and free up it staff to focus on more strategic initiatives. Host: James Hilliard Guests: Ryan Spurr, Manufacturing Strategy Director at Connection Mark Wulfhorst, Senior Director for the Solution Engineering Group at TIDC, Connection Show Notes: 00:03 Introduction to Connections Technology Integration and Distribution Center 00:49 Challenges Faced by Manufacturing Customers 01:23 Disruptive Initiatives in Manufacturing 02:12 The Changing Expectations of IT 03:04 The Struggle to Hire Competent People 03:57 The Reality of IT Staffing in Manufacturing 05:30 The Increasing Demand for Better Technology Delivery 06:39 The Evolution of Customer Needs and TIDC Services 07:43 The Benefits of TIDC Services 08:57 The Impact of COVID on IT Delivery 11:43 The Transition to Windows 11 20:12 The Role of TIDC in IT Asset Disposal 22:05 The Engagement Process with TIDC 23:55 Conclusion and Contact Information…

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Episode 123: Migrating to Windows 11 Pro Devices to Boost Productivity with AI 34:55

1 year ago34:55