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S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram

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Manage episode 422417786 series 1028233
Content provided by American Airlines. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Airlines or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology.

  continue reading

76 episodes

Artwork
iconShare
 
Manage episode 422417786 series 1028233
Content provided by American Airlines. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by American Airlines or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology.

  continue reading

76 episodes

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