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Knowledge Transfer: The Invisible Glue Connecting Experts and Learners
Manage episode 482384374 series 3640106
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An Essential Guide to Knowledge Transfer in the Retail Property Business
Join Gary Marshall, host of That Retail Property Guy, as he discusses the critical concept of Knowledge Transfer in business. Knowledge Transfer is not just a vital part of informing current and future employees; it’s critical in preserving existing knowledge against risk of dilution or loss in risk areas including outsourcing, mergers and acquisitions, restructures and the loss of a key person through unexpected absence, leaving or retiring.
In this episode, Gary emphasises the importance of sharing expertise and experiences to ensure continuous growth and preparedness within organisations. He explores various facets of knowledge transfer, from mentoring and teaching to creating comprehensive process guides. Highlighting real-life examples and personal anecdotes, Gary details the steps needed to effectively communicate and preserve valuable knowledge, and the glue that holds it all together in the recipient’s mind. This episode is a must-listen for professionals at all levels seeking to future-proof their businesses and enhance their skills.
00:00 Introduction to Knowledge Transfer
00:21 The Importance of Knowledge Transfer
01:10 Methods of Knowledge Transfer
01:54 Challenges in Knowledge Transfer
03:28 Practical Examples and Anecdotes
04:21 Five Steps for Effective Knowledge Transfer
05:12 Adapting to Different Learning Styles
07:00 Cultural Differences in Learning
07:38 The Role of Facts and Experience
08:36 Knowledge Transfer in Business
10:59 Creating and Maintaining SOPs
13:52 The Importance of Structured Training and Follow-Up
15:54 KT as the Glue for the Future
For more KT through anecdotes! Try:
Bailiffs, Billboards, Breaking and Entering: Five Cautionary Tales of Landlord Encounters
Retail Property Revelations: Four Top Tales of Triumph and Turmoil
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