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Aligning Customer Success & Marketing Teams

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Manage episode 447380449 series 3007684
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Get ready for another engaging episode of The Advocacy Channel! In this episode, we welcomed Cece Lee, Chief Marketing Officer, and Lynn Pietryga, Chief Customer Officer from Enable Us onto the show. In this episode, they shared valuable insights on how marketing and customer success teams can work together to enhance customer marketing initiatives.

In this episode, we explore:

  • The inner workings of the Enable Us team and how they collaborate on customer marketing programs.
  • The role of OKRs in fostering alignment between marketing and customer success teams.
  • The importance of internal buy-in and how to nurture it.
  • The signs that indicate it's time for tighter collaboration.

Connect with Cece Lee on LinkedIn: https://www.linkedin.com/in/cecelee

Connect with Lynn Pietryga on LinkedIn: https://www.linkedin.com/in/lynnp

Connect with us:

Have a question? Suggestion? Email us at [email protected]

  continue reading

31 episodes

Artwork
iconShare
 
Manage episode 447380449 series 3007684
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Get ready for another engaging episode of The Advocacy Channel! In this episode, we welcomed Cece Lee, Chief Marketing Officer, and Lynn Pietryga, Chief Customer Officer from Enable Us onto the show. In this episode, they shared valuable insights on how marketing and customer success teams can work together to enhance customer marketing initiatives.

In this episode, we explore:

  • The inner workings of the Enable Us team and how they collaborate on customer marketing programs.
  • The role of OKRs in fostering alignment between marketing and customer success teams.
  • The importance of internal buy-in and how to nurture it.
  • The signs that indicate it's time for tighter collaboration.

Connect with Cece Lee on LinkedIn: https://www.linkedin.com/in/cecelee

Connect with Lynn Pietryga on LinkedIn: https://www.linkedin.com/in/lynnp

Connect with us:

Have a question? Suggestion? Email us at [email protected]

  continue reading

31 episodes

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