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Ep 21: Hiring Hacks & Operational Breakthroughs with Casandra Barrett
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Key Takeaways
- Casandra transitioned from VA to operations consultant by solving problems and scaling alongside businesses.
- Agencies often mistake urgency for growth; slowing down is often essential for sustainable scaling.
- Common agency pain points include lack of operational structure, burnout, and perfectionism masked as high standards.
- When onboarding becomes overwhelming, raising rates and delaying start dates can maintain service quality.
- Strong operations begin with understanding both yourself and your team emotionally and strategically.
- Hiring from Facebook groups—especially for entry-level roles—is highly effective when paired with solid filtering systems.
- Casandra built a custom talent database to streamline recruitment and keep top candidates warm.
- The agency business is “people all the way down”; emotional regulation and empathy are essential leadership tools.
Check out Casandra's agency here:
Get the Growth Spotlight Vault for free and start turning casual client convo's into referrals:
https://www.agencyuplift.co/vault
Sean’s Links:
🔗 Sean Lang on LinkedIn
🌐 Agency Uplift Skool Group
🛒 Social Commerce Club
21 episodes
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