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Content provided by Dawn Bradley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dawn Bradley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Handling Tough Client Conversations

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Manage episode 475626129 series 3047993
Content provided by Dawn Bradley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dawn Bradley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What You’ll Learn in This Episode:

  • The personal story behind my own struggle with client pushback and how it affected my self-perception.
  • Why creatives often feel guilty about raising their prices, and the crucial business perspective you might be missing.
  • The dangers of avoiding uncomfortable conversations and how it can lead to resentment and burnout.
  • How to differentiate between genuine client confusion and your own insecurities coloring the conversation.
  • Practical strategies for setting boundaries and enforcing policies with kindness and clarity.
  • Why your self-worth is not determined by what your clients are willing to pay.
  • The importance of responding versus reacting in challenging client interactions.
  • Actionable steps to build confidence in your communication and handle tough conversations with integrity and compassion.
  • A sneak peek into my EASE method for navigating difficult client interactions.

If this episode resonated with you, take a screenshot and share it on Instagram – tag me @dawnbradley so I can cheer you on!

Links & Resources:

Grab my Client Convo Mastery Templates for only $10! Get over 50 scripts and templates for handling awkward and anxiety-inducing client conversations.

Join Rock Your Business to align your decisions with your goals.

Grab my FREE Masterclass on  Getting Out of Your Own Way and Actually Doing The Things That Make Your Business Grow.

Follow me: Instagram: www.instagram.com/dawnbradley

Youtube: www.youtube.com/dawnbradley

For more info on RYB, Retreats etc: www.dawnbradley.com

  continue reading

349 episodes

Artwork
iconShare
 
Manage episode 475626129 series 3047993
Content provided by Dawn Bradley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dawn Bradley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

What You’ll Learn in This Episode:

  • The personal story behind my own struggle with client pushback and how it affected my self-perception.
  • Why creatives often feel guilty about raising their prices, and the crucial business perspective you might be missing.
  • The dangers of avoiding uncomfortable conversations and how it can lead to resentment and burnout.
  • How to differentiate between genuine client confusion and your own insecurities coloring the conversation.
  • Practical strategies for setting boundaries and enforcing policies with kindness and clarity.
  • Why your self-worth is not determined by what your clients are willing to pay.
  • The importance of responding versus reacting in challenging client interactions.
  • Actionable steps to build confidence in your communication and handle tough conversations with integrity and compassion.
  • A sneak peek into my EASE method for navigating difficult client interactions.

If this episode resonated with you, take a screenshot and share it on Instagram – tag me @dawnbradley so I can cheer you on!

Links & Resources:

Grab my Client Convo Mastery Templates for only $10! Get over 50 scripts and templates for handling awkward and anxiety-inducing client conversations.

Join Rock Your Business to align your decisions with your goals.

Grab my FREE Masterclass on  Getting Out of Your Own Way and Actually Doing The Things That Make Your Business Grow.

Follow me: Instagram: www.instagram.com/dawnbradley

Youtube: www.youtube.com/dawnbradley

For more info on RYB, Retreats etc: www.dawnbradley.com

  continue reading

349 episodes

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