Handling Tough Client Conversations
Manage episode 475626129 series 3047993
What You’ll Learn in This Episode:
- The personal story behind my own struggle with client pushback and how it affected my self-perception.
- Why creatives often feel guilty about raising their prices, and the crucial business perspective you might be missing.
- The dangers of avoiding uncomfortable conversations and how it can lead to resentment and burnout.
- How to differentiate between genuine client confusion and your own insecurities coloring the conversation.
- Practical strategies for setting boundaries and enforcing policies with kindness and clarity.
- Why your self-worth is not determined by what your clients are willing to pay.
- The importance of responding versus reacting in challenging client interactions.
- Actionable steps to build confidence in your communication and handle tough conversations with integrity and compassion.
- A sneak peek into my EASE method for navigating difficult client interactions.
If this episode resonated with you, take a screenshot and share it on Instagram – tag me @dawnbradley so I can cheer you on!
Links & Resources:
Grab my Client Convo Mastery Templates for only $10! Get over 50 scripts and templates for handling awkward and anxiety-inducing client conversations.
Join Rock Your Business to align your decisions with your goals.
Grab my FREE Masterclass on Getting Out of Your Own Way and Actually Doing The Things That Make Your Business Grow.
Follow me: Instagram: www.instagram.com/dawnbradley
Youtube: www.youtube.com/dawnbradley
For more info on RYB, Retreats etc: www.dawnbradley.com
349 episodes