Episode #72 - Let Freedom Ring Adjuster Superpowers

The Art of Adjusting® Podcast

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In this episode of The Art of Adjusting® Podcast, Chantal and Sandy explore the superpowers that adjusters need to thrive in one of the most demanding and misunderstood professions. From clear communication and empathy to pattern recognition and relentless follow-through, adjusters wear many capes—whether they realize it or not.

You’ll hear stories about the challenges of career mobility in insurance, why initial conversations with policyholders can make or break a claim, and how to set expectations without overpromising. We also bust common myths about adjuster compensation and dig into why the public often misunderstands what adjusters actually do.

If you’re an adjuster, agent, or just curious about the real work behind insurance claims, this episode will give you a fresh appreciation for the skills—and heart—it takes to do the job well.

Tune in to learn:
✅ Why adjusters are the modern Renaissance people of insurance
✅ Strategies for managing complex and emotional claims
✅ The hidden barriers to growing your insurance career
✅ How adjusters can educate consumers and improve the industry’s reputation

👂 Listen now and discover your own adjuster superpowers.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:

• Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
• The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:

• Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
• The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

Chapters

1. Introducing Adjuster Superpowers (00:00:00)

2. Adjusters as Modern Renaissance People (00:08:18)

3. Career Mobility Challenges (00:15:42)

4. Communication as a Superpower (00:21:48)

5. Setting Client Expectations (00:29:12)

6. Misunderstandings About Adjuster Roles (00:37:08)

7. Debunking the Lowballing Myth (00:43:12)