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#155 - Modern HR Strategy With Shared Services
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In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back Alyson Parker Gordon, now serving as Vice President of HR Shared Services at AdventHealth. Alyson brings fresh perspective from her new role, leading enterprise-level change across shared services, employee relations, talent, and the implementation of Workday HCM.
This conversation dives into the heart of modern HR transformation—where people, process, and technology converge to elevate the employee experience and optimize operational efficiency.
🎙️ What You'll Learn:
🔹 Why Change is the Antidote to Complacency
Alyson explains her passion for leading change at scale, and how embracing disruption keeps teams energized and future-focused.
🔹 Leveraging AI for Strategic Advantage
From piloting ChatGPT Enterprise to building AI-powered knowledge bases, AdventHealth is leading the charge in using technology to save time, reduce inefficiencies, and reimagine HR workflows.
🔹 The Human Side of AI Adoption
How Alyson’s personal journey—from resisting shortcuts to becoming a champion of AI—is reshaping how HR professionals can work smarter without sacrificing trust or empathy.
🔹 Workday Done Right
Alyson shares AdventHealth’s approach to Workday implementation, emphasizing business process redesign over “lifting and shifting” outdated practices. Discover their “Workday First” principle and how it’s helping streamline operations across 100,000+ employees.
🔹 The Future of Employee Experience
This episode makes a compelling case for why process is experience. From benefits access to internal workflows, every friction point matters. Alyson and the hosts break down how technology can automate the admin and make room for what really matters—people and relationships.
🔹 Why HR Must Be Process Literate
If you’re an HR leader, Alyson believes one of the most critical skills you need is process thinking. Knowing what adds value—and what creates waste—helps you drive meaningful, scalable change.
🔹 A Challenge for Listeners
Alyson closes with a call to action: “What’s one thing you can do differently or more effectively with technology this week?”
🎧 Whether you're preparing for a system upgrade, exploring generative AI in your org, or simply seeking to future-proof your HR strategy, this episode is packed with takeaways that will energize and inspire you.
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