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Trends in ITSM Tooling

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Manage episode 287551939 series 2850149
Content provided by AXELOS Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AXELOS Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

There are several ITSM tools available today, many of them offering similar features through different user experiences. In this episode, AXELOS’ Akshay Anand will discuss a number of ITSM tools questions with his guests, including:

How has the use of ITSM tools changed over the years? Where is the market headed, and what can we expect to see from vendors (both large and small) in the coming months and years?

Join Akshay and his guests Ken Connally, Principal Technical Product Marketing Manager at Atlassian, Jon Stevens-Hall, Principal Product Manager at BMC Software, and Jay Srinivasan, Co-founder and CEO, atSpoke as they discuss these topics and more.

This week’s “shout-out” goes to Nargis Mirza, Lead Delivery Manager at the Home Office.

Visit www.AXELOS.com to find out more about our best practice guidance.

Follow us on Social Media:

LinkedIn: www.linkedin.com/company/4999764

Facebook: www.facebook.com/AXELOSGBP

Twitter: twitter.com/axelos_gbp

YouTube: www.youtube.com/user/AXELOSBestPractice

  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 287551939 series 2850149
Content provided by AXELOS Ltd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AXELOS Ltd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

There are several ITSM tools available today, many of them offering similar features through different user experiences. In this episode, AXELOS’ Akshay Anand will discuss a number of ITSM tools questions with his guests, including:

How has the use of ITSM tools changed over the years? Where is the market headed, and what can we expect to see from vendors (both large and small) in the coming months and years?

Join Akshay and his guests Ken Connally, Principal Technical Product Marketing Manager at Atlassian, Jon Stevens-Hall, Principal Product Manager at BMC Software, and Jay Srinivasan, Co-founder and CEO, atSpoke as they discuss these topics and more.

This week’s “shout-out” goes to Nargis Mirza, Lead Delivery Manager at the Home Office.

Visit www.AXELOS.com to find out more about our best practice guidance.

Follow us on Social Media:

LinkedIn: www.linkedin.com/company/4999764

Facebook: www.facebook.com/AXELOSGBP

Twitter: twitter.com/axelos_gbp

YouTube: www.youtube.com/user/AXELOSBestPractice

  continue reading

44 episodes

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