CBP 278: From Solo Mobile PT to Multi-Therapist Concierge Practice in NYC – Interview with Jim Palmer

The Cash-Based Practice Podcast

What if you could build a thriving, multi-clinician Cash-Based Practice in one of the most competitive cities in the world — and do it without a physical clinic?

That’s exactly what Jim Palmer has done.

In our latest podcast episode, I sit down with longtime coaching client and Mastermind member Jim Palmer, founder of Palmer Concierge PT, to unpack how he built a mobile concierge practice serving New York City, Brooklyn, and Long Island — offering not only physical therapy but also stretch and recovery, medical fitness, and now even golf performance programs.

Jim’s story is proof that a nontraditional model can be a massive success when you combine strong leadership, concierge-level customer service, smart marketing, and a commitment to learning.

You’ll hear how he transitioned from frustrated clinic director to practice owner, how he kept his business alive during the pandemic, and the leadership lessons that allowed him to scale his team and his services while staying profitable.

If you’re curious about running a mobile PT practice, want to expand beyond PT into cash-pay fitness and performance services, or you’re just ready to grow from clinician to CEO — you’re going to get a lot out of this one. And even better … you’ll be able to ask Jim your questions live! After this episode goes live, we’ll be hosting a private featured member Q&A in the Cash-Based Practice Mastermind this Tuesday, August 26. Click here, and use the promo code AUGUST50 at checkout to get 50% off your first month of membership and join the conversation. USEFUL INFORMATION: Check out our course: Cash-Based Practice Freedom 2.0