The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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The Citrix Session: How to leverage end user experience to plan for success
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Manage episode 284110372 series 2797405
Content provided by XenTegra. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by XenTegra or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
These sessions discuss the following topics, blogs, and support article: How to leverage end user experience to plan for success
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
176 episodes
MP3•Episode home
Manage episode 284110372 series 2797405
Content provided by XenTegra. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by XenTegra or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
These sessions discuss the following topics, blogs, and support article: How to leverage end user experience to plan for success
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
"Last week, Citrix introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey workshops. This week, we’re diving a little deeper into end-user experience. What it is, why it’s important in the context of customer experience, and the process we use for gathering end-user feedback."
176 episodes
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