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Reinventing Banking with Ravi Santhanam
Manage episode 488242713 series 2390253
Content provided by ImpactInstitute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ImpactInstitute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
What does it take to transform a bank into a benchmark for digital innovation?
Ravi Santhanam, CMO and Head of Direct to Consumer Business at HDFC Bank, shares how India’s largest private sector bank is redefining customer experience through technology, data, and bold leadership.
In this episode of The CMO Show, Ravi reveals how HDFC Bank is leveraging India’s unique digital infrastructure to deliver hyper-personalised services, disburse loans in seconds, and empower both customers and employees. From MarTech to AI, Ravi’s story is a masterclass in how marketing can drive measurable impact, fulfil demand, and lead change across an entire organisation.
The CMO Show is produced by ImpactInstitute, in partnership with Adobe.
226 episodes
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Manage episode 488242713 series 2390253
Content provided by ImpactInstitute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ImpactInstitute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
What does it take to transform a bank into a benchmark for digital innovation?
Ravi Santhanam, CMO and Head of Direct to Consumer Business at HDFC Bank, shares how India’s largest private sector bank is redefining customer experience through technology, data, and bold leadership.
In this episode of The CMO Show, Ravi reveals how HDFC Bank is leveraging India’s unique digital infrastructure to deliver hyper-personalised services, disburse loans in seconds, and empower both customers and employees. From MarTech to AI, Ravi’s story is a masterclass in how marketing can drive measurable impact, fulfil demand, and lead change across an entire organisation.
The CMO Show is produced by ImpactInstitute, in partnership with Adobe.
226 episodes
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