E75 Culture isn’t yoga: What actually drives performance

The Company Road Podcast

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“I believe that everyone is a CEO of culture. Every interaction is either a deposit or withdrawal from culture. You can have the most amazing culture within the team, and you can put someone in there that doesn't do the right thing and doesn't treat people in the right way. And if they're in a leadership position, the shadow they leave is even bigger.” — Beth Hall

In this episode, you’ll hear about:

• Why culture isn’t something you can “initiative” your way out of
• The impact of incivility versus workload on burnout
• What emotional intelligence has to do with team performance
• Cultural “fit” versus cultural “add”
• How generational expectations are reshaping what is tolerated at work
• The power of onboarding and moments that matter
• Startup culture: speed, messiness and who thrives in it
• The role of trust in hybrid work
• Why feedback cultures matter and how to make hard conversations easier
• What leaders should actually look for in their people data

Key links

• Beth’s consultancy: www.culturedge.com
• Beth Hall on LinkedIn
• Daniel Goleman’s book on Emotional Intelligence
• Michael Leiter’s research on burnout and incivility
• Jim Collins’ concept of “freedom within a framework”
• Saville Wave psychometric test
• Netflix’s public culture deck

About our guest

Beth Hall is a highly regarded leader in People and Culture, with over 15 years of experience in shaping high-performing cultures across diverse industries. Holding a Master’s in Organisational Psychology from the University of London, Beth combines scientific evidence with lived experience, making her a trusted advisor to complex, dynamic organisations. Her career includes roles such as Global Head of Organisational Development at Cotton On Group, where she led transformational initiatives across a global workforce, and General Manager of Standards and Capability at AHRI, where she set the national benchmark for HR standards and Certification in Australia. Beth’s deep understanding of the people experience at work enables her to design and implement strategies that enable high performing individuals, teams, and cultures. Beth’s approach is grounded in the belief that sustainable, inclusive cultures are the foundation of business success.

About our host

Our host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.

Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.

Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business lead

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