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Content provided by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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What to Do When Clients Want to Leave You - CLS051

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Manage episode 159686045 series 78218
Content provided by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

I've been getting a few questions lately from consultants asking about client renewals.

Why don't their clients renew with them?

How come contracts don't get extended or renewed?

Why no call backs from previous clients?

If you've been in this business for more than 5 minutes, you've come across this issue. Things are going really well. You may also be delivering great results to your clients...

But when the agreement comes up for renewal, they decide not to. Another way to look at this is keeping a high "client retention" rate or percentage. And it's right to question client attrition numbers, because something is clearly wrong.

High client retention rates and long relationships better yet---ever-expanding ones---are key to a thriving business. So today I'm tackling the topic of client retention head on. I’m sharing the TOP 5 Reasons Clients REALLY Leave (regardless of what they say to our faces), and how to deal with them in your business.

Another practical and action-packed show, so let's do this!

(Show notes and resources over at https://corbinlinks.com/cls051)

  continue reading

94 episodes

Artwork
iconShare
 
Manage episode 159686045 series 78218
Content provided by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Links Business Group LLC and Corbin Links: International Business Consultant | Entrepreneur | Nutritionist | Productivity Hacker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

I've been getting a few questions lately from consultants asking about client renewals.

Why don't their clients renew with them?

How come contracts don't get extended or renewed?

Why no call backs from previous clients?

If you've been in this business for more than 5 minutes, you've come across this issue. Things are going really well. You may also be delivering great results to your clients...

But when the agreement comes up for renewal, they decide not to. Another way to look at this is keeping a high "client retention" rate or percentage. And it's right to question client attrition numbers, because something is clearly wrong.

High client retention rates and long relationships better yet---ever-expanding ones---are key to a thriving business. So today I'm tackling the topic of client retention head on. I’m sharing the TOP 5 Reasons Clients REALLY Leave (regardless of what they say to our faces), and how to deal with them in your business.

Another practical and action-packed show, so let's do this!

(Show notes and resources over at https://corbinlinks.com/cls051)

  continue reading

94 episodes

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