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Quick Tips Minicast: How many survey types are there?

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Manage episode 393484053 series 1993887
Content provided by Walker Information. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Walker Information or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Most customer experience pros know about transactional and relational surveys, but did you know there's a third kind of survey you may need to use? Add the confusion of which surveys are best sent often or once a year, versus how long they should be, it can get frustrating for you - or your customer - on deciding what survey to use when. Walker expert Heather Koiro clears up the "survey confusion" with her Quick Tip Minicast!

Listen to more Quick Tips at http://cxleaderpodcast.com/quicktips/

Explore more episode of The CX Leader Podcast at https://cxleaderpodcast.com/

Learn more about Walker at https://walkerinfo.com/

  continue reading

340 episodes

Artwork
iconShare
 
Manage episode 393484053 series 1993887
Content provided by Walker Information. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Walker Information or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Most customer experience pros know about transactional and relational surveys, but did you know there's a third kind of survey you may need to use? Add the confusion of which surveys are best sent often or once a year, versus how long they should be, it can get frustrating for you - or your customer - on deciding what survey to use when. Walker expert Heather Koiro clears up the "survey confusion" with her Quick Tip Minicast!

Listen to more Quick Tips at http://cxleaderpodcast.com/quicktips/

Explore more episode of The CX Leader Podcast at https://cxleaderpodcast.com/

Learn more about Walker at https://walkerinfo.com/

  continue reading

340 episodes

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