A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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Content provided by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Similar to The Double Your Production Podcast
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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Ep 109: Using AI Tools to Increase Patient Flow with Amol Nirgudkar
Manage episode 357367833 series 1001473
Content provided by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Did you know… on average, 40% of the incoming calls to a dental practice go unanswered?
The loss involved with phone inefficiencies is much larger than most practice owners think. When patient calls don’t get answered, appointments don’t get scheduled, and the practice loses a tremendous amount of opportunity.
Amol Nirgudkar is the CEO of Patient Prism, a company that provides dental practices with the technology needed to optimize phone calls and improve patient flow. While AI is currently a trending topic, Patient Prism has been using artificial intelligence and machine learning for years to revolutionize how the front desk performs in practices across the country.
In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Amol to talk about the advantages AI tools can provide practices to increase patient flow and improve performance.
In this episode, you’ll learn:
- How dental AI tools actually help team members perform at a higher level (don’t worry, these bots won’t replace real members of the team)
- How Patient Prism tracks key metrics during phone calls and provides the practice with important data
- Why it’s important to track phone call patterns and how to identify potential problems within the practice
- How AI can help practice owners and leaders identify areas of growth and expansion
- How Patient Prism can help spot problems or gaps in service and allow more patients move forward with care
To learn more about Patient Prism, go to https://www.patientprism.com/
105 episodes
ShareManage episode 357367833 series 1001473
Content provided by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Team Training Institute and The Team Training Institute | Dr. John Meis | Wendy Briggs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Did you know… on average, 40% of the incoming calls to a dental practice go unanswered?
The loss involved with phone inefficiencies is much larger than most practice owners think. When patient calls don’t get answered, appointments don’t get scheduled, and the practice loses a tremendous amount of opportunity.
Amol Nirgudkar is the CEO of Patient Prism, a company that provides dental practices with the technology needed to optimize phone calls and improve patient flow. While AI is currently a trending topic, Patient Prism has been using artificial intelligence and machine learning for years to revolutionize how the front desk performs in practices across the country.
In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Amol to talk about the advantages AI tools can provide practices to increase patient flow and improve performance.
In this episode, you’ll learn:
- How dental AI tools actually help team members perform at a higher level (don’t worry, these bots won’t replace real members of the team)
- How Patient Prism tracks key metrics during phone calls and provides the practice with important data
- Why it’s important to track phone call patterns and how to identify potential problems within the practice
- How AI can help practice owners and leaders identify areas of growth and expansion
- How Patient Prism can help spot problems or gaps in service and allow more patients move forward with care
To learn more about Patient Prism, go to https://www.patientprism.com/
105 episodes
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The Double Your Production Podcast
1 Ep 144: Dental Technology to Watch (AI in Dentistry) 26:52
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Play Later Play Later Lists Like LikedHow is AI impacting the dental industry? How will it transform patient care? In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are diving into the AI advancements that they believe are making the biggest difference right now. Technology is improving at breakneck speed, and changes are coming to dentistry every day. As you look at the technology available, it’s important to have sound recommendations so you can make smart investments for your office. We’re proud to announce that this episode will be part of a recurring series on the podcast where Dr. John and Wendy share their thoughts on emerging tech and help you make the wisest investments for your practice. Don’t lose money on overly hyped new releases, get our recommendations here.…
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The Double Your Production Podcast
1 Ep 143: Ways to Quickly Reduce Conflict Within Dental Teams 39:29
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Play Later Play Later Lists Like LikedWhen people work closely together, conflict is inevitable. In a dental office, disagreements will come up, but if you have strategies in place to handle them, these sticky moments can actually bring team members closer and create a stronger work environment. In this episode of The Double Your Production Podcast, Wendy Briggs is joined by Heather Driscoll to talk about ways to reduce conflict at the office and bring the team together with a common purpose. In today’s episode, you’ll learn: How to establish non-negotiable rules of behavior to protect core values The Drama Triangle: what it is and how best to handle it in the workplace Scripts to empower the team to face discomfort and interpersonal tension How to disagree with co-workers without abandoning your integrity How clear roles and systems greatly reduce overall conflict within teams When conflict arises in your office, it’s an opportunity to improve communication, strengthen the team, and emerge happier. If you’re struggling with conflict among your team members, reach out to us for some guidance and tools. Schedule a quick 10-min call here and we’ll see how we can help: theteamtraininginstitute.com/10min…
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The Double Your Production Podcast
1 BONUS: Home Care Products - The Best Options for Today’s At-Risk Patients 19:50
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Play Later Play Later Lists Like LikedEvery day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommendations for home care products for at-risk patients.…
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The Double Your Production Podcast
1 Ep 142: How to Help Patients See Their Rising Risks 27:57
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Play Later Play Later Lists Like LikedDo your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today’s episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in their oral health. In this episode, you’ll learn: How risk assessments help patients better understand oral disease and the health implications of their lifestyles How a chairside risk assessment process raises the case acceptance rate How to talk to patients about fluoride when they’re encountering conflicting information in the media How to open up a conversation with patients about periodontal disease and the oral-systemic link Why the ideal appointment structure is needed to accommodate patient education When patients know more, they choose more, and dental professionals can be of greater service each day. At our upcoming Champions of Dentistry Summit, Wendy Briggs will be talking about this topic in more detail. In-person tickets and virtual tickets to the conference are still available. Save your seat here: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 141: Easy Ways to Expand Care in Your Office 37:55
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Play Later Play Later Lists Like LikedPatients appreciate options. When you’re able to offer more to patients and provide the education and autonomy to choose a higher level of services, their health improves and the business performs better. When patients have access to new technology, new treatment, and advanced care, they are more engaged with their dental care and feel more satisfied with their providers. Today, dental hygiene coaches Bert Triche and Paige Hood are joining the podcast to talk about ways to expand care in a dental office. In this episode, you’ll learn: How expanded hygiene care leads to higher doctor production How to get patients excited about their care options Why 30-minute hygiene appointments often stunt practice growth How hygienists can empower patients to move forward with necessary care Also, Bert and Paige will be speaking more on this at our upcoming Champions of Dentistry Summit in Austin! Be sure to get tickets to hear their in-depth sessions. Click here to learn more about the Summit: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 140: Small Changes to the Schedule That Impact Financial Performance 27:34
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Play Later Play Later Lists Like LikedScheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today’s episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and sees each day how small changes can create big improvements to performance. In the episode, you’ll learn… How to handle missed appointments and last-minute cancellations How to avoid conflicts between clinical and front desk staff around scheduling What to do when members of the team become “schedule watchers” Scheduling pitfalls to avoid Why radios are key to making each day run more smoothly PLUS, Heather will be speaking on this topic at our upcoming Champions of Dentistry Summit in Austin, TX, so be sure to join us to get a deep dive into her best scheduling strategies. Click here to learn more and get tickets: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 139: Profitability & Expanding Your Menu of Care 22:27
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Play Later Play Later Lists Like LikedIf you’re experiencing a profitability squeeze in your dental office, you’re not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profitable office. They’re also discussing how expanding your menu of care and making some changes to your scheduling systems can drastically raise profits. At this year’s Champions of Dentistry Summit in Austin, TX, we’re diving deep on this topic. We’ll be sharing systems for expanding treatment options, improving case acceptance, and transforming profitability. Tickets are available now for this 3-day conference. Don’t miss it! Click here to learn more and register: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 138: Getting More 5-Star Patient Reviews with Dr. Len Tau 37:29
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Play Later Play Later Lists Like LikedBefore a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it’s time to build a stronger online reputation. With over 1,600 reviews and a 4.9 rating for his own dental office, Dr. Len Tau learned that positive reviews were an enormous source of new patient growth for his practice. He now teaches dentists and teams how to improve their own online presence with smart marketing and social media strategies. In this episode of The Double Your Production Podcast, Dr. Tau is sharing his best tips for boosting reviews and attracting more new patients into your practice. We’re also thrilled to announce that Dr. Tau will be joining us at our upcoming Summit in Austin, TX to talk about how to increase 5-star reviews and grow your practice. Learn more about the conference and get your tickets here: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 137: The Biggest Profitability Mistakes in Dentistry 33:51
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Play Later Play Later Lists Like LikedMost practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payroll, and stress around paying bills. You could face challenges if you want to take out a loan or sell the business. Profits keep the lights on, so it’s important to monitor the profitability of your dental office. In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sharing their best advice for turning a profit each month. If practice profitability isn’t where it should be, now is the time to address it. For help with profitability, schedule a call with our team ( https://www.theteamtraininginstitute.com/book-a-call ) Also, consider joining us at our upcoming Champions of Dentistry Summit in Austin, TX where our focus will be on quickly improving the profitability of your practice: https://www.theteamtraininginstitute.com/summit…
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The Double Your Production Podcast
1 Ep 136: Rethinking the Phones with Richard May 32:14
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Play Later Play Later Lists Like LikedThe reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren’t being answered consistently enough or conversations don’t flow smoothly, patient concerns can fall through the cracks leaving gaps in the schedule, unanswered questions, and missed opportunities to provide care. Today, Dr. John and Wendy are joined by Richard May of Mango to talk about how dental teams can make big improvements to their phone processes and better connect with patients. With some tech assistance, managing the phones becomes much easier and practices can prevent the frustration many patients experience when trying to get a hold of their dental office. For more information about Mango, visit: https://get.mangovoice.com/tti…
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The Double Your Production Podcast
1 Ep 135: Hygiene-Free Models, Assisted Hygiene, Rising Wages, and Other Hot Topics 27:45
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Play Later Play Later Lists Like LikedDebates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and shed light on how they are working in real practices. It’s important to be sharply aware of the pros and cons of these models in order to protect the business, protect the patient experience, and set your office on a path to growth. If your hygiene department is overloaded or isn’t running profitably, tune into this episode to hear Wendy’s insights so you can make the right decisions for your office.…
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The Double Your Production Podcast
1 Ep 134: Perfecting Patient Flow with Cassidy Dustin 21:49
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Play Later Play Later Lists Like LikedDo you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you’re spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle to answer your questions about marketing and patient flow. Listen to today’s episode to learn how to build a predictable, manageble stream of patients into your practice each month. Gargle is a preferred partner of The Team Training Institute. If you need help with marketing and patient flow, learn more about them here: https://www.gargle.com/…
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The Double Your Production Podcast
1 Ep 133: Current Challenges in Dental Hygiene with Wendy Briggs (Part Two) 34:01
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Play Later Play Later Lists Like LikedRising dental hygiene wages and shrinking reimbursements are creating major challenges in dental offices. Many practice owners are asking themselves, “Is it even possible to be profitable with hygiene, or should I find ways to cut these losses?” With the right tools and training, dental hygiene can not only be profitable, it can be a thriving part of a dental office. We’ve seen it over and over again in practices across the US and Canada. Recently, Wendy Briggs hosted a call with practice owners to discuss these challenges in hygiene departments and make recommendations. In part two of this presentation, you’ll get insights into how to provide comprehensive hygiene care to patients efficiently and profitably each day.…
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The Double Your Production Podcast
1 Ep 132: Current Challenges in Dental Hygiene with Wendy Briggs (Part One) 28:46
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Play Later Play Later Lists Like LikedDid you know…? According to the ADA, dental assistant and hygienist vacancies have resulted in a 10% drop in dental practice capacity nationally. The ADA's Health Policy Institute also estimates that 1/3 of dental assistants and hygienists plan to retire within the next 5 years. Additionally, insurance reimbursements continue to fall and overhead continues to rise causing a financial squeeze in dentistry. In today’s episode, we’re sharing a recording of a recent call Wendy Briggs hosted with dental practice owners to talk through these dental hygiene challenges and her recommended solutions. In this recording, you’ll get insights into how to run a hygiene department efficiently and profitably while providing comprehensive care.…
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The Double Your Production Podcast
1 Ep 131: Inside Our Practice Growth Model (Part Three) 26:04
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Play Later Play Later Lists Like LikedHow does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you know how to make improvements to your practice and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create optimal patient flow in your office. Patient flow is crucial for a successful practice. It’s important to have enough patients to sustain the business while also ensuring the team can deliver world-class care during every appointment. Today, you’ll learn how to determine whether you need more new patients and strategies for filling the schedule. You’ll also learn how to alleviate any capacity issues that may exist in your practice to allow you to provide comprehensive care to your patients. *In this episode, Wendy mentions that our quarterly Practice Growth Retreat is coming up October 18-19 in Denver, CO. At each retreat, we allow a select few guest practices to attend with complimentary guest pass. If you’re interested in joining us, click here to learn more: https://theteamtraininginstitute.com/guest…
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Daily Deals
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Similar to The Double Your Production Podcast
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
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