))
Episode 042 - Jessie Gold Koester, VP of Operations
Manage episode 383455640 series 3338613
Content provided by Shawhin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Shawhin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Jessie was the fourth employee at Collectly, starting as Head of Customer Success. Her background is in Customer Success and Account Management at start-ups, specifically focusing on developing relationships and growth within existing accounts.
She is currently the Vice President of Operations where she focuses on overseeing multiple internal teams, building the strategy and plans for the company, hiring new employees, and more.
In this conversation, we talk about:
- Lessons learned from managing up in roles that face high management attrition
- Her approach to building trust with clients in order to achieve win-win scenarios
- And her recommendation for advocating for yourself and getting a seat a the table
44 episodes
Share
