#293 John Cavendish from Seller Candy: What Every Amazon Seller Needs to Know in 2025

The Ecom Show

Hey Budai Nation! Welcome back to The Ecom Show – your go-to podcast for actionable insights from the world of eCommerce. I’m your host, Daniel Budai, and every week we bring in founders, marketers, and agencies to break down the best strategies you can implement in your own online store.

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Today’s episode is all about Amazon selling, an area we don’t touch on often, but one that has a huge overlap with our DTC audience. Joining me is John Cavendish, CEO of Seller Candy, a company that takes the pain out of dealing with Amazon Seller Support. Based in Vietnam, John has built a service that helps sellers eliminate the stress of support tickets and backend issues so they can focus on growth.

🔎 In this episode, John shares:

👉His journey from being an Amazon seller to founding Seller Candy

👉Why Amazon B2B support is so frustrating – and how Seller Candy fixes that

👉The three most common Amazon issues and how to actually solve them

👉How his team of ex-Amazon support pros streamline seller success

👉Why data visibility and a clear offer are key to scaling your agency

We also get into how John built a hands-off agency model, his thoughts on global team building, and his top advice for Amazon sellers in today’s market: know your numbers and have a strategic plan.

🔗 Check out www.sellercandy.com or download their free guide at www.sellercandy.academy to learn more.

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