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Behind the Scenes of B2B eCommerce

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Manage episode 279059474 series 2833213
Content provided by Commerce Vision and Andrew Rogencamp. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Commerce Vision and Andrew Rogencamp or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It’s apparent from the get go that Bri Vernon-Cox is passionate about eCommerce. As eCommerce Manager for Bunzl Safety, Bri’s got an amazing wealth of knowledge and insight into the differences between B2B and B2C, and she really gets what makes B2B so special. In episode 8, Andrew interviews Bri about her approach to customer care, essential B2B functionality like PunchOut, and her experience bringing the whole business along for the eCommerce ride. Covering topics like custom catalogues, order approvals, order tracking, and customised products, Andrew and Bri discuss the kind of rich online functionality that allows Bunzl to provide exceptional service and care to its customers.

  continue reading

9 episodes

Artwork
iconShare
 
Manage episode 279059474 series 2833213
Content provided by Commerce Vision and Andrew Rogencamp. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Commerce Vision and Andrew Rogencamp or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

It’s apparent from the get go that Bri Vernon-Cox is passionate about eCommerce. As eCommerce Manager for Bunzl Safety, Bri’s got an amazing wealth of knowledge and insight into the differences between B2B and B2C, and she really gets what makes B2B so special. In episode 8, Andrew interviews Bri about her approach to customer care, essential B2B functionality like PunchOut, and her experience bringing the whole business along for the eCommerce ride. Covering topics like custom catalogues, order approvals, order tracking, and customised products, Andrew and Bri discuss the kind of rich online functionality that allows Bunzl to provide exceptional service and care to its customers.

  continue reading

9 episodes

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